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10 / 10 Guest Rating

Palace Inn

6215 Northeast 14th Street, Des Moines, Iowa, 50313, Des Moines, US

Palace Inn - main view

About the Property

Convenient Amenities:

  • Enjoy the convenience of free self-parking during your stay. Our 12 air-conditioned rooms feature modern amenities such as refrigerators and LCD televisions. Stay connected with complimentary wireless internet access and unwind with cable programming.

Nearby Attractions:

  • Explore nearby attractions like Woodland Hills Golf Course and Margo Frankel Woods State Park, both within a few kilometers of the motel. Take a short drive to Des Moines Area Community College and Heritage Carousel of Des Moines for an enriching experience.

Close to Key Locations:

  • Located in Des Moines (Saylorville), Palace Inn offers easy access to Des Moines International Airport and popular destinations like Wells Fargo Arena and Adventureland. Book your stay now for a comfortable and convenient experience.

Facilities & Amenities

Free WiFi
24-hour front desk
Wheelchair accessible
Free self parking
Upper floors accessible by stairs only

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

10
Exceptional27 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the standard service.

Categories

Cleanliness10.0
Service10.0
Location10.0
Room Quality10.0
Amenities10.0
Value for Money10.0
Food and Beverage10.0
Overall Experience10.0

Select topics to read reviews

L
Laurie
Verified booking
Standard Room
Stayed in May 31, 2024

"Good"

2.0

Kind of a little dive. Bugs in the drawers and smelled of cigarettes. Just layed on top of covers

Helpful?
S
Steven
Verified booking
Standard Room
Stayed in May 27, 2024

"Don’t stay here. "

2.0

Completely run down place. No soap. Fraction of a roll of toilet paper with no spare. Roach trap under the sink. No knob on the shower faucet. Didn’t smell good.

Helpful?
A
Arthur
Verified booking
Standard Room
Stayed in May 18, 2024

"Run away "

2.0

Room smelled like Mold the moment you walk in, roach traps full of roaches all over the place. Shower handle broken, stains in the pillows and sheets. I complained to the manager and received a full refund.

Helpful?
A
Aswin
Verified booking
family
Standard Room
Stayed in Aug 7, 2023

"Good"

2.0

Everything that can go wrong went wrong. The room was supposed to be non-smoking but full of smoke and nicotine stains. The entire bed and pillows were covered with disgusting stains and all sorts of bugs were crawling. The owner/front-desk staff just shrugged it. I checked out immediately and they denied any refunds.

Helpful?
K
Kenneth
Verified booking
partner
Standard Room
Stayed in Jul 23, 2023

"Good"

2.0

It was an extremely small room * advertisement says it had air conditioning. It had one vent in the general quarters that did not cool the room so the stay was hot to the point we were sweating ( if you wanted to feel the cold air you had to sit literally right next to it) *Fridge did not work right wasn’t cold at all first thing I did when I walked in, was check for bedbugs (I did not find any) We sit down and started watching TV and little things started to pop out at me * the skirting of the bed was stained and look like to be burned with cigarettes (this was supposed to be a non-smoking room) * there was some sort of liquid that a drip down the wall and it had started yellowing, which usually happens with bodily fluid (Screams hasn’t been cleaned in a while) * when the light reflected right, you can see hand prints all over the wall, which means that was some sort of residue over the wall for you to be able to see where somebody and put their hands * Cobwebs were all around the room * furniture was beat the hell, and or broken There are too many issues to list in this review

Helpful?
T
Thomas
Verified booking
family
Standard Room
Stayed in May 15, 2023

"Good"

4.0

My son was graduating from Iowa State and I booked a room for one night in AMes long before the graduation. Plans changed and I needed to stay a couple more nights. By the time I looked for rooms in AMes for the weekend, everything started at $500 a night. I expaned my search down to Des Moines. I was looking for something cheap. I figured all I needed was a bed and a shower. I found this Palace Inn for $70 a night and thought what the heck. I booked two nights. When I got there the road in front of the place was closed and there was routed over the the other side of the road. There was a gravel path open to get to the property. No big deal. The place looked run down. When I got out of the care and walked up to the entrance, it reeked of cigarette smoke before you even got inside. I went into the "lobby". It was the room the size of a closet. There was a small plexiglass window over a little counter with a hole in the bottom of the window. I couldn't see anyone behind the glass. I heard a voice say " can I help you?" I said "I have a reservation". What's the name?" I told him my name. I didn't hear anything for a while. I said "don't you have the reservation?" "Oh I got you". " ID and credit card". I slipped my license and credit card through the hole in the window. I got the key. "Number 7. Pull around behind the snow plow." The room also reeked of smoke. Beds were fine. Shower was hot. Wi Fi worked. It was quiet. Not the cleanest. For $70 it was OK.

Helpful?
D
David
Verified booking
Standard Room
Stayed in Apr 18, 2023

"Good"

6.0

This place is fine for short stays. I slept here one night while driving from Denver to Toronto. I got in around 9pm, grabbed some food down the street from the Burger King, slept, got up and left. The room was small, dusty, it relied on a space heater for heat, and the curtains didn't shield as much light as I desired. The Inn is located in an industrial part of town, so no street noise, but not many amenities in the area. When I got there, only one other car was in the parking lot, but when I woke up the place was mostly full; so I guess others have the same idea when booking a room at this place. At the time of this review, there is road construction, which makes the turn off slightly hard to spot.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 3, 2021

"Sketchy, at best"

6.0

Definitely a back-alley hotel. Spend the extra $10 to stay somewhere else.. Not worth $60 a night.

Helpful?
B
Brandon
Verified booking
Standard Room
Stayed in Jun 10, 2021

"Avoid. "

4.0

Dirty, run down, out of date, and disorganized.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Oct 15, 2020

"Comfortable enough for thecost"

8.0

Not sure why it had an 8 rating. Although it was clean, it is very old, didn't provide shampoo, and the internet didn't work. They also had no record of my reservation. However, it was clean and comfortable enough for the cost.

Helpful?