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8.4 / 10 Guest Rating

Shizuka Ryokan Japanese Country Spa & Wellness Retreat

7 Lakeside Drive, Hepburn, Victoria, 3461, Hepburn, AU

Shizuka Ryokan Japanese Country Spa & Wellness Retreat - main view

About the Property

Luxurious Spa Services - Indulge in massages, body treatments, and facials at our full-service spa, ensuring complete relaxation during your stay.

Delightful Dining Options - Savor a delicious meal at our on-site restaurant or opt for convenient room service. Unwind with a drink at the bar/lounge for a perfect evening.

Convenient Amenities - Benefit from complimentary Wi-Fi, concierge services, and express check-in/check-out. Enjoy the tranquility of the private balconies in our air-conditioned rooms.

Book now for an unforgettable experience at Shizuka Ryokan Japanese Guesthouse - where luxury meets tranquility!

Facilities & Amenities

Full-service spa
Proposal/romance packages available
Express check-out
Fireplace in lobby
Clubhouse
Free WiFi
Terrace
Garden
Luggage storage
Express check-in/check-out

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Hot springs access available from 10:00 AM to 8:30 PM.Reservations are required for golf tee times, massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Guests under 16 years old are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent20 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

D
Donald
Verified booking
Standard Room
Stayed in Dec 18, 2023

"Exceptional"

10.0

I would have preferred an option to sleep on a western style bed due to my age [80 yrs] and not on a traditional floor setting otherwise my stay was a delight.

Helpful?
D
David
Verified booking
partner
Standard Room
Stayed in Oct 22, 2020

"Exceptional"

10.0

We enjoyed our stay very much. So peaceful - just what we needed. Our room and all facilities were very clean and the attention to detail by the lovely staff really impressed. The traditional Japanese breakfast was equal to the best we have experienced in Japan. Highly recommend this guesthouse.

Helpful?
V
Verified traveler
Verified booking
partner
Standard Room
Stayed in Mar 11, 2020

"Good"

6.0

Had to wait 15 minutes to check in as room wasn’t ready. Not very busy so really no excuse for that

Helpful?
V
Vince
Verified booking
partner
Standard Room
Stayed in Jan 10, 2020

"Good"

6.0

Tranquility in a Japanese setting. A portable heater in the room made switch on and off clicking sound at night. They did provide an itemised receipt, after questioning about overcharging our massages, they said that because we booked our accommodation through a third party. They had not mentioned the surcharge when showing me their listed prices.

Helpful?
S
Stevan
Verified booking
Standard Room
Stayed in Nov 18, 2018

"Exceptional"

10.0

From the welcoming tea in your room to the friendliness and helpful staff, I would certainly recommend this hotel. Nothing was too much trouble.

Helpful?
V
Varthika
Verified booking
Standard Room
Stayed in Dec 15, 2016

"Peaceful piece of paradise "

10.0

Beautifully landscaped and wonderful and peaceful experience. Service and staff were fantastic. Highly recommended

Helpful?
T
Thor
Verified booking
Standard Room
Stayed in May 17, 2016

"Exceptional experience at a unique property."

10.0

Every detail is looked after. Considered rearranging my trip to stay longer. It's a no-frills kinda place, but it's exceptional in its peace and beauty. I wish the pillows were more comfortable. And pay close attention to the driving instructions before arrival. Google maps will send you an impossible way on a walking path! Oh - and the traditional Japanese breakfast is gorgeous.

Helpful?
S
Sandy
Verified booking
Standard Room
Stayed in Mar 31, 2016

"Authentic, peaceful with great service."

10.0

Friendly, helpful staff and a nice clean room. A genuinely relaxing and unique place to unwind. Food was great too.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 12, 2016

"Should have stayed at the Lakehouse"

6.0

An enjoyable night in an authentic Japanese style guest house. The massage was excellent and the food was authentic and tasty. The rooms were floored with genuine tatami but were very small and a little dated as was the dining area which was very sparse and basic. There is no TV or wifi (which does appeal at certain times) but this would become a bit dull after a few nights. It was relatively enjoyable but I am unlikely to return.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Mar 7, 2016

"Internet makes the place look a whole lot nicer"

4.0

Arrived to the room not set up, air-not turned on to pre-arrival so room was stuffy, mouldy smell through out the room and just totally out dated for the money spent, have to say the facial that my partner received was the highlight, best she has ever had which was pleasing in the end.

Helpful?
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