Hotel Aldea del Bazar & Spa

The property was a typical Mexican quaint hotel. The room was clean. Staff was friendly.

We arrived around 8:00 p.m. and went to the hotel restaurant for dinner. There were 2 other guests there. It took the waiter a very long time to take our order. All we ordered were 2 beers, a water, fries and guacamole. We had to wait about 1 1/2 hours for this. We questioned the waiter and all he said was that they were busy. BUSY???- with 3 guests in the entire restaurant? Additionally, there was a cat walking around the premises walking from table to table. The staff did nothing to get rid of it. WiFi not great. Getting disconnected constantly. The hotel was a very short ride from the airport about 7 minutes away. We were ripped off. They charged us about $15. We could have walked there, but unfortunately we were not familiar with the area.

The hotel was really quiet, not full at all so it was best to rest and enjoy the pool. Also the staff was really helping, especially one night with a group really noisy, they went to tell them to stay quiet. I also liked the pool and the great spaces of the property.

Once service was really slow at night in the restaurant. No problem with morning service.

Staff was very helpful, front desk guys were very nice in helping me with all my needs!

This so-called 4-star-hotel is totally overrated - the staff is very kind, but the paid breakfast is less then you'll get on an airplane, it's not more than a starter. You'll get no juice if you already took 3 tiny pieces of fruit. Or you'll get one glass of cheap juice from concentrate (not even real juice in a 4-star hotel!), but then no fruit. And don't ask for a second small glass of juice - you won't get it, you already had one. You can choose only one tiny meal, and nothing more. But no extras like chicken or so. Just tacos with a sauce on it. That's it. After this breakfast, you have to go to another place, because you'll be hungry as before. I'm staying in hotels around the world most of the year, but this breakfast is one of the worst I've ever got. If I were here on vacation, I would cancel right away and change my stay. The rooms are big but totally basic - I wonder how they got 4 stars - not even a fridge or a water cooker in the room. If you want more water than provided in the room, you have to pay. Sorry, this is 4 stars and we talk about water!! Never experienced this before, and this is not my first time in Mexico. They just want you to pay for everything. In the morning I wake up because the laundry is in front of my window. The view outside the window is a white wall. You will not get a good sleep here, because you hear EVERYTHING that happens in this hoteI. I would not recommend this stay at all for vacation, in a hostel I would feel more welcome. Read the other reviews - I'm not the only one with this terrible experience here, especially regarding the breakfast. We kindly told them our problems with the breakfast, but they are not willing at all to improve their service. Today at breakfast I kindly asked again: "I believe it's not possible to get a second glass of juice?" - The answer: "no, not possible, just one". If it wouldn't be so horrible here, I would have to laugh. The pictures provided by the hotel are far away from reality.

The pool area was amazing. Our room was large, with comfortable beds overlooking the beautiful pool. Our room was cleaned each day we stayed. We had food in the restaurant one evening but it wasn't anything special. La Julia is the best place for breakfast/lunch. It's a 2 minute walk away. Playa Coral (about 5-10 minute walk away) is a nice quiet beach for swimming. We went snorkelling off the beach there and saw loads of lovely fish. The hotel is remote, but given the quality of the food at La Julia, I would return to stay here if I came back. The hotel is walkable to Vive Mar, to release a turtle and watch beautiful sunsets.

Our evening meal in the restaurant was average. We dismd not eat there again.

It was a nice and clean hotel

Great service

Necesita mantenimiento la propiedad

Vacaciones

A/C didn’t work and was leaking