Stanwell House

Its my favourite hotel, can't fault it, there isn't much more to say, staff very friendly and attentative. Thank you.

The hotel is very nice

I was charged extra £50 for an extra adult as I booked incorrectly

Perfect location- lovely outdoor space

No air conditioning- on a hot day the room was warm - but the door did open

Lovely decor throughout the hotel and room was very comfortable, quiet and clean. Reception staff in particular Dan were lovely and extremely helpful, getting us an ironing board when requested and showing us to our room. Overall the hotel was beautifully appointed and I felt it was a fair price. The room was quiet and bed comfortable and we slept very well. I would definitely stay again if in the area. Breakfast was nice with a variety of options.

We decided to get a drink in the lovely garden bar and waited a very long time and nobody spoke to us. I stopped one of the servers he seemed to be more senior and he was quite rude, it’s as if it was all too much trouble and not overly helpful and he also missed a massive opportunity to upsell when I asked about particular drinks. Safe to say our drinks never arrived, the younger server did eventually check on us and said he would get our drinks but we decided to leave along with another couple who came in shortly after us and didn’t fancy going back to the bar again as a result of this, which was a real shame as it was a lovely setting and the weather was glorious. Breakfast room looked a bit grubby in places indoors with crumbs and dust. Room didn’t have trouser hangers which is a very minor detail.

The hotel was so relaxing and staff made you feel like you were their only guest.

The location is in a brilliant location to the harbour and the great independent shops in the high street.

We travelling with a little dog, hotel has dog friendly rooms that were spotless, and no odours. the room opened onto a terrace so if the little doggy wanted to stretch it's legs in the middle of the night you did not have to leave the hotel. The staff were well trained and went out of their way to make it a perfect stay. We were staying mid week, so the hotel did not have the weekend influx of diners on the terrace, so the room was quiet.

Great location, fab back garden, lovely staff

Interior design & ambience , peaceful well kept garden .

Lack of lifts.