Lochgair Hotel

Hôtel qui a du être beau en son temps mais totalement défraîchi. Acceuil frais, sans sourire, une chambre donnant sur les poubelles, une salle de bain d'un autre âge et des murs d'une épaisseur de feuille de cigarettes. Dîner correct (la demi pension = 20 livres a utiliser sur la carte) Dose de whisky au bar après le repas plus que limite et barmaid désagréable

We were made feel very unwelcome. Having texted the property earlier in the day to say that we would be checking in late (initially thought to be around 8pm) we eventually arrived at 8.50pm. We first had to wait for a few minutes as there was nobody at the reception desk. When we asked about dinner we were told that we were too late and the kitchen was closing at 9pm. We then asked about bar food and even said that a basket of chips would do and at this we were directed to a takeaway in the town !!! Feeling a bit disgusted we were told that our room was in the second floor and that the lift was working. This was a huge inconvenience as my wife has limited mobility due to a bad knee. Having gotten to our room we decided to go to the bar and which was a very unwelcoming experience. At 9.20pm two members of staff arrived into the bar with burgers and chips - more or less what we had asked for but which could not be accommodated !!! Then at breakfast this morning we were met by a very stroppy woman (who had been in the bar the night before). The whole experience was extremely poor.

Staff unprofessional when we checked in. Food good and plenty of choice for drinks. Nice location, however, we were disappointed with our room. Despite being larger that we expected, the room was in need of an upgrade, with the bathroom being particularly poor. We only stayed for one night.

I should have known that things were maybe not going to go to plan when after checking in at reception we went to our room only to find our double room had become a twin room. To be fair this was sorted out within 15 minutes and we got tour seaview double we had booked., Did I say seaview?…perhaps that should better be described as cherry picker view. I wouldn’t have minded if we hadn’t paid double the basic room price for a seaview room.. why couldn’t they stick the picker round the back in the empty coach park? Dinner was good and the staff were very nice. There are some bizarre things around the hotel like really tacky gifts in the display cabinets and the lifts on all floors having cupboards built around them -maybe they are being renovated however there were no signs to indicate construction was going on. A light fitting on one of the corridors was literally hanging off the ceiling,. These I can forgive, however what I can’t forgive is being woken at 7am on Sunday by people entering our room with a key without any warning - they left pretty quickly. We raised with two members of staff one said it wasn’t their department and the other said it must be workmen checking out the water pressure - what workmen work at 7 am on a Sunday? The experience left us slightly shaken, sleep deprived and very dissatisfied with the hotels response. We may have just picked a bad weekend but an apology would not have been too much to ask. We may be back, but not in a hurry.

Nice place, staff were friendly, food was great, breakfast was brilliant and great views.

I phoned the hotel to let them know I would be checking in late due to work and the chap I spoke with was very helpful and understanding, I assumed it would be too late for a meal but the lady at reception said they could arrange food... Bonus ! The room was basic but clean and warm, breakfast was good. A nice place to stay in my opinion. I stay in hotels a lot for work and don't normally post reviews but felt this place is getting some uncalled for low reviews, if you want a brand new premier inn type hotel.. book one !

it is simple, clean and little pub-hotel, nice and helpful and stuff with good food.

nothing to moan about

Had an Amazing weekend at this hotel! Staff very friendly and nothing was a bother Exactly what I needed will definitely be back!

We was very happy with this hotel and would have no problem in staying here again the staff was good. The food was good. I’m enjoyed I’ll stay here thank you

Very nice clean room with a bath