Kenzi Solazur Hotel

Very good supurb

Good location, quite clean, comfy beds, staff cleaned room everyday.

Short but sweet.

This hotel Needs a lot of work, the staff is very uncoordinated and need lots of training,the rooms are very outdated…they need to start over lol

Location was great, hotel was great.

Nice hotel

Very slow service. Staff not helpful. Not friendly. No towels available. Housekeeping service the worst. Overall the worst experience I've ever had in hotel stays. They made me wait 2 to 3 hours to get towels. I got my towels around 9pm instead of in the morning like most hotels. The elevator doesn't work properly. This hotel is rated 4 stars ut should rated -1 star

Absolutely disgraceful service once again throughout and even though I felt they deserved a second chance last time I will never return. Staff are rude, incapable of managing services and simply are not interested. A complaint will cause an uncomfortable argument. Breakfast is chaos, with children running riot and staff incapable of dealing with requests. Often you cannot find cutlery, or glasses and tables are generally dirty although there is staff available. The pool is an absolute nightmare, overcrowded with very loud music and the small small as if it were in an amusement park. I understand that mainly the hotel is frequented by Moroccan families and culturally they find things acceptable that Europeans don't but the price is exhobitant and much more is expected.

Very convenient for the beach, port and centre of town. Its a pity that people can smoke in the foyer and bars in the hotel. This meant you could not enjoy those areas if you are a non smoker.

Overall was a good experience