Hampton Inn Milan TN

Decent stay

Staff was very accommodating, place was very well kept, oool was nice and breakfast was great

The Staff was Amazing, great service and professionalism

old and run down. smelled like stale smoke. they were not ready at check in time

The location is good and the staff were very friendly and helpful. There appears to be no housekeeping to a room if you are staying there more than a night. We had to take our trash out every day and go get our towels, etc. It was a disappointment because I have enjoyed staying at Hampton Inn for years. It was generally dirty and there was debris on the floor of the elevator for several days. It's as if the prices have gone so far up and the previous service has gone down. There were shampoo/conditioner, and I believe, lotion bottles attached in the shower - no thanks. Before we got there, we had called and asked if the pool would be available and was told that it was. Of course, we were not speaking with someone at the actual hotel, but with someone that had chickens clucking in the background. The lady at the hotel told us that the pool does not open until Memorial Day. Evidentially the people that answer telephone calls do not have current information as to an individual hotel. It was kind of disappointing stay

The staff was super friendly. Our room was very comfortable, loved the shampoo and conditioner in the shower. The breakfast was great and everything was very clean. Will definitely stay here again.

Good breakfast and nice staff

Kind of disappointing for a Hampton Inn. Needs a bit of updating. Clean , if you don’t look in the corners. Bed comfortable and clean. BUT - the coffee service, ice bucket, and cups were kept on the bathroom counter. This is unsanitary and frankly yucky . Needs to be changed. No refrigerator in the room

Property was very nice and clean. There just weren't many eating options available - of course, that's related to the town, not the hotel

Property is dated, worn and needs an update. The first room we checked into smelled of smoke but we were able to move to a different room. Wifi was not very good but staff were friendly and helpful.