Lake Lodge Motel

I found the manager very co operative and understanding regarding my circumstances. He was very helpful and would book again .

Lovely freshly redecorated room and beautiful updated bathroom and kitchen. All spotlessly clean. Handy to town - restaurants are just around the corner. Beautiful location with the lake just across the road. Friendly staff 🙂

Comfortable room for family. Location is great for proximity to eat street and rotorua lake.

Great location and clean rooms, housekeeping were great! A little dated and bathrooms need an upgrade and not enough towels on arrival. The booking also said a queen bed and 3 single beds but it was a double bed, x1 single bed and x2 sofabeds which were very difficult to fold out. Had an issue with the Manager Barry being quite grumpy and when we were enjoying the deck area on the Saturday night at 11pm with friend's we were met with aggressive yelling from him instead of "would you mind keeping the noise down" which we would of been happy to do. We were only talking and possibly laughing a little loudly at times with our neighbors from the unit next door, no loud music etc or yelling. I have worked in hotels and the way he dealt with it was unacceptable. He did try to apologize the following day but in a backward way of making excuses for his behavior. We will not be returning

Views of Lake, plenty of room and even a thermally heated pool.

Close to lakeside. Walking distance to eat street and other event centres. Hear location.

The room was very humid,The lighting was poor. The photos definitely were different to the actual room. The oven had a burning smell as soon as it was turned on. There was a clump of hair in the shower. The Manager Judy verbally said she would refund the extra amount I paid for an extra person who wasnt able to stay but to be told she had decided not to refund me because we were apparently too loud is disgraceful. Understandable in respect to the other guests staying but still not a valid reason not to follow through with the refund that was paid for an extra person who didnt stay. Will never return to this place again.

Clean, Tidy. Beds super comfortable. Ruined by other guests partying and being extremely loud.

Everything about the hotel is good, we had one bedroom accommodation, everything stated on the box was fulfilled. spotlessly clean, car parking, even gad a small pool! It’s biggest advantage was its proximity to the centre of town. Only one fault, AC would have been nice in February but two fans were provided.

We were very pleased with our accommodation, the host was friendly and helpful. The room was perfect for what we needed, fantastic shower and the bed was super comfy!! Excellent location, handy to everything. We would definitely stay again, in fact we are booked in for next January already!!