DoubleTree by Hilton Queretaro

Nothing to complain, good room and breakfast.

Just an old property next to a vacant lot with trash

Terrible I have been in the hotel for less than twelve hours and the hotel is terrible! For starters the rooms have poor lighting and the roofs is old and filthy (see pictures). I was charged for the full stay against my will. The “breakfast” is really poor, eggs were rotten (I notified the chef) and they only removed the bad food but charged me anyway for coffee and fruit. Amazingly there was no coffee because they ran out of bottled water and they needed to boil water to brew more coffee….unbelievable!

This is an OK option if you want a less expensive hotel that’s not in the main tourist area. The staff was friendly and helpful (and perfectly bilingual) and the lobby was clean and well-appointed, but the room wasn’t as clean as I would have liked and I wouldn’t recommend going barefoot on the carpet. The bed was comfortable enough. The hotel is located in sort of a more industrial area so don’t expect fantastic views. There is a grocery store with a cafe inside right across the street, and there’s an Italian Coffee Company within a block.

Self-contained. Good restaurant for evening meal. Excellent breakfast. Airport shuttle at no charge.

Everything was good

Location served us well.

Breakfast buffet lacked a fresh quality.

Muy buen hotel pero ya falta remodelacion