Best Western Plus KC Speedway Inn & Suites

The sewer gas smell was absolutely intolerable and when the elevator was not working, no sign was posted. We found out by hear people talk about it. The solution to the sewer smell was to spray a deodorizer. For having to pay over two hundred dollars s night, we should have been compensated with a discount. One more thing, they should vacuum the stairs more frequently. I very seldom comment but the sewer gas smell is totally unacceptable. Probably will not stay at another Best Western.

We were in area to shop and celebrate a birthday. Planned on using the nicely advertised pool and hot tub only to find out the pool has been closed for months. Had we known we would have stayed elsewhere. Elevator and halls had a strange smell. Tile floor in our room was sticky to walk on. Due to the previous comments we did not feel comfortable eating the complimentary breakfast.

Just a quick overnight stay. The room was nice and the staff were helpful. It’s a good location for shopping and for sporting KC.

It wasn’t a good stay from the air no working good in either room cause I had to move rooms. It was hit in the elevator. The first morning me and my family was awaken at 7am by the smoke detector beeping loud for no reason. Had to listen to it till I was moved to another room, after I had to call the front desk again. Although I was told the manager would call me when she got in at 7am, no call. Moved us to room 304, where the air was not working well I. That room sitting on 60 and the tv did not work I. That room.

Check in went good. When we arrived to our floor which was the 2nd floor, we noticed a very strong sulfur smell as soon as you got off the elevator. The smell continued into our room. After one night of dealing with this we asked to change rooms, which they nicely did and when we asked about the sulfur smell, they acted like they had no clue and would check into this. Once we got to our new room and floor, the 3rd floor the smell wasn’t as bad. Once we woke up the next morning, the sulfur smell was coming strong out of our bathroom and into our room. This continued during the length of our stay and other people were complaining also. And the pool does not work. That’s the 1st thing they tell you when you check in. Other than the horrible sulfur smell, the front desk was friendly and the breakfast was decent and hotel was in a convenient location.

Very friendly, very attractive! Breakfast was so good!

Dirty pool doesn’t work rude people don’t stay here

Great stay. Pool was down and ice machines only worked on the main floor. Other than that it was a great stay.

Broken tiles everywhere and the front desk was speaking a foreign language to someone else while they were helping me. Room was 80 degrees when I got there. Elevator was a scary mess.

breakfast in the morning.