SBH Costa Calma Palace Thalasso & Spa

Singles sind nicht sehr willkommen, weder bei der Zimmerwahl noch im Speisesaal

- Great location - on the beach, with beach access - room was a sea view and was brilliant - loved the swimming pool - breakfast buffet was tasty

- a bit old, in need of refurbishment (room, bathroom and resort in general) - they charge for coffee & tea sachets in the room which I found weird [it’s not like I didn’t like this part, but good to know] about the ambience and crowd, people staying there were mostly 65+

Well, welcome was not very promising. First, I got a room on the 4th level (same as reception) and it looked at the building in front ( in which the restaurant is) so very little view on the ocean in the background. Besides, when you're on the balcony, people passing by over the building and can see you. I asked for room change ( any level higher than 4th) but was told it is possible only with 35euros extra per day. I was immediately offered 4.5e per day for the safe and 10e deposit for the beach towels. I refused. Next strage thing was they have two shifts for dinner: 17.30-19 and 19.30-21h.You have to select one and can't change diring your stay. Next unpleasan surprise was that I came to dinner in denim shorts ( quite descent in my opinion) but I was sent BACK by the hotel director to wear long trousers! I freaked out, it was too much for an evening. I wanted to leave immediately. Staff at the reception told me it was written on a piece of paper they hand out but still why I should read all these texts just after arrival? If this is the rule it should be made clear during booking and in bold letters! It is not usual for a hotel in Spain and I was in several. As other comments said, building needs renovation, facade paint is falling off. Guests are on average above 65-70 years old, so you feel a bit like in a home for retired people. Otherwise food was ok and staff in the restaurant polite and reception staff too. Location on the beach is also good.

Although a nice hotel it does need updating. Rooms tired. Hotel was full, long queues at the buffet, food was not spaced out enough or replenished quick enough. Standard of food had gone down since our last visit in 2018.

Perfect spot, right at the beach, with amazing view. Paying for sea view is totally worth it!

Beds not comfortable, not enough pillows, food not good, you have to pay to use the safe.

The location

The size, the walk from your table to Buffett , the food was cold by the time you returned to your table, the angry receptionist , the smarmy manager

Sehr gutes Hotel mit freundlichem Personal und hervorragendem Frühstücksbuffet. Ausreichende Liegen (leider ohne Auflagen!) und Schirme am Pool. Beim Check-in und Check-out leider keinerlei Hilfe beim Gepäck durch Personal. Safe-Miete für 9 Tage 36 € ist unverschämt - habe ich in dieser Höhe bisher bei keinem anderen Hotel erlebt!