Renaissance Baton Rouge Hotel

It was very nice and clean, I was too tired to enjoy anything but the bed in the room and shower.

There are checkin/checkout time discrepancies. Per the cite check in/out is 3pm and noon. I got there at 3 they said checkin was at 4 my room was not ready until 5. They said as a courtesy they would extend check out til 12. I was given a $10 credit at the restaurant.

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We've stayed here several times and we do love the property. I would definitely recommend staying here. Its a chic hotel with overall excellent service. I was disappointed in two things, housekeeping not making sure that the room had all the amenities such as coffee stirrers, new tube of lotion, furniture awkwardly moved. The tv remote is HORRIBLE! It would be great if the invested in better remotes.

We always stay at the Renaissance. Convenient to surrounding areas, easy to get in, out, and avoid traffic. Plentiful parking. Great service. Welcoming staff.

A more business oriented hotel…

We reserved a room to attend the LSU/Florida game. Check in according to my booking was 3pm. When we arrived, we were informed check in was moved back to 4pm. After waiting over an hour an a half, we attempted to check in prior to the game, at 4:30pm. However, our room still was not ready, my wife and I were forced to change in our vehicle and public bathrooms, in order to attend the game. We were not able to check into our room until 11:30pm, with zero effort on the part of hotel staff to accommodate us in any way. The service was terrible, all staff was too busy attending to the LSU team, who stayed at the hotel the night before. If you were a fan attending the game, too bad, you were completely ignored until the team left at approximately 4pm. Even after their departure, the hotel staff was less than interested in helping anyone. This was the worst experience I have ever had with a hotel, felt as if we were second class citizens, the hotel staff made us feel like a burden and again, made no effort to accommodate anyone not associated with the LSU Football Team. If you want to be treated like second rate citizens, this is your place. It was truly disgusting to see so many LSU and Florida fans simply trying to gain access to their rooms yet being completely ignored by hotel staff. Additionally, the hotel gouged the prices to a staggering $800+ for a single room, then denied access, hours after posted check in time, to accommodate the football team. Customers were ignored.

Very helpful staff!!