Casa de La Flora

Очень стильный красивый отель, прекрасная вилла, безупречная чистота, вкусные завтраки, заботливый улыбчивый персонал

Громко работал кондиционер. Для такой виллы и её цены - это расстроило, я люблю спать в тишине

Очень тихий и милый отель. Приезжали сюда во второй раз. Прекрасный персонал. Чудесные завтраки. Море а этом году великолепное. Рекомендуем!

I do not have the words to describe this stunning seafront exquisite hotel. We have had the pleasure of spending 6 nights in a duplex grand pool villa. This includes mini bar (replenished each day), jacuzzi bath for 2, robes etc…etc…. Everything is catered for. Our bedroom looks out to sea. It is THE most spectacular view. The accommodation is split over 2 floors with so much space. Our private pool was perfect for cooling down and for total relaxation. The staff at this hotel really are all so very pleasant (understatement)….. although it is difficult to single anyone out, all staff who served us for breakfast (which is à la carte served between 6:30am-2pm inclusive of price) should be mentioned for their patience with my parter and I…. Aye, Naing, Aum, Carry, Ar, Ae, CJ, thank you… The reception team - you are all so good at taking care of your clients…. Each and every one of you. Special mention though to Fang…. Your attention to detail and understanding of guests needs and requirements is second to none. You have such a warm and pleasant manner and the fact that customer satisfaction is your number one priority is clearly obvious….. This is exactly why we have already booked an extended return stay for next year. My parter and I lead such busy lives at home but you have given us the perfect “reset” and for that and everything Casa de la flora has given us, we are eternally grateful. Already can’t wait for next year….

We stayed at Casa de la Flora for our honeymoon and we couldn't be more happy with our choice. From the moment we arrived until we left, the staff couldn't be more accommodating. The hotel restaurant was by far the best in town, including the most amazing service and views. The hotel had this great app that made getting anything you need super easy. Location was perfect for everything we wanted, the night market, 7/11, phamacies all just up the road and plenty of restaurants to choose from. The hotel is just on the water where we swam daily, but if you wanted a sandy beach they have 2 other hotels just up the road you can access. Our room was stunning and super clean. This was the tranquil oasis we were looking for and loved every second!

Great hotel, caring staff We stayed at Casa de la Flora for a lovely first week of our holiday The rooms are unusually on 3 levels , bedroom top, then bath and wardrobe, then living space, which gave us both together spaces and individual space Facilities were great-with a nice restaurant, happy hour and good sun beds The staff were excellent, a mixture of Thai and Filipino, with excellent English, responsive quickly to every need. Little touches like turn down, mini pastries in the room and free water with meals added to the pleasure of staying there Highly recommended

Amazing hotel, rooms beautiful and the grounds kept lovely Only thing is the restaurant, the staff have or seem to have very little training, both breakfasts and one dinner the order completely wrong, you wait ages for a drink If this is a 5 star hotel you need to offer 5 star service in the restaurant it really lets it down Hotel management needs to be sorted Spa treatments amazing thou

Casa de la Flora is a visually stunning property, and the villa itself was gorgeous. The architecture and setting are clearly the highlight of the stay. Unfortunately, the service did not align with what one would expect from a five-star hotel, and that significantly detracted from the overall experience. Both the reception and restaurant service were inconsistent and often slow, with noticeable gaps in attentiveness and follow-through. Communication among staff appeared disjointed, which led to delays and confusion that should not occur at this level of hospitality. One surprising detail was the absence of a recycling bin in the villa. This felt especially odd given the growing emphasis on sustainability and recycling, particularly for a luxury resort that appears environmentally conscious in its branding. Ultimately, while the physical property is beautiful, the experience fell short due to service and operational issues. These shortcomings point to a need for stronger management oversight, better staff training, improved internal communication, and more timely service. With better leadership and execution, this resort has the potential to truly match its five-star promise—but as it stands, it does not yet deliver on that expectation.