Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive

Went to the Sunscape for 3 weeks to celebrate our anniversary. We stayed at this resort 7 years ago and just loved everything about it so thought we would go back. Everything was fine except for the food. The Italian was good but the buffet was always cold and the same everyday. The egg station was excellent and tasty. Talked to many guests and they all complained about the food. All the staff were amazing and very friendly but Ariadna was spectacular. Other then the food we still had an amazing time but will probably not be returning to the resort.

The property was nice the staff was great! Some areas from the outside needed some touch up. With all honesty I did not like the food at all, it was so bland I was expecting Mexican food but it was nothing like I expected it.

Save your money don’t stay here it was horrible customer service our room was leaking from the restroom roof and they didn’t want to change us rooms!! Also when I showered only cold water came out! The food was horrible as well!

Excellent place to stay. Rooms were clean and the bed was very comfortable.

This resort is in a perfect location. Easy quick walk to shopping, other restaurants, groceries. Everyone is so friendly and accommodating. The SunClub is a nice touch for selective drinks, snacks and seating. Raymundo and Simon at the swim up bar are the very best. Lots of activities and entertainment if you chose.

Upon arrival you are greeted with smiles and helpful staff to gather luggage and help you to check you in. English speaking friendly staff in the front of the hotel. Unfortunately you are then inundated with staff required to offer you specials and deals they offer through the hotel, and do not take “no” for an answer easily. Throughout the rest of your stay anytime you walk through the front to the elevator to get to your room, you will be offered deals and promotions. This gets very tiresome over a weeks time. The hotel itself is dated and was constantly being under repair in various spaces throughout the hallways and ceilings. The amazing part about this hotel is the staff and food. I am vegan and was worried about not having choices during my weeks stay, But I had nothing to worry about. The chefs prepared special breakfast, and dinners for me everyday upon request. The food was always fresh and delicious. Served with love and care. The staff there was amazing and I’d love to give a shout out to the people who made an impact during our stay. Arturo - made sure I had vegan dinner every night Héctor- food server always knew I wanted white wine Leonides- attentive server always had our table and food ready Alejandro- serve drinks poolside with Grace Sergio- english-speaking friendly helped out with ATM confusion Alicia - super friendly and always helped us in the morning with breakfast Yessica - amazing energetic tour guide for bicycles Henry- super fun activity director

It Is okay nice hotel but kind small in the pool area ,the host at the restaurants kind of rude to others waitress when they try to give us better seating for the family they seem unorganized on the restaurants service, very unhappy workers

Nice location, conveniently located to shops and restaurants. The hotel staff were helpful and friendly. The property was well maintained but dated.The buffet was as expected for an all inclusive resort. Overall, I enjoyed my stay.

Like the small.nature of the resort and the amount of dining amenities on site. Rooms with balconies was appreciated