Sheraton Grand Beijing Dongcheng Hotel

The sauna steam area and mens room and pool wasn't as clean as would expect from a 5 star hotel.

Tudo muito bom, recomendo.

-

Good

Location and spa

Facilities and the staff were excellent but the dining was not barely satisfactory. We had lunch one day at the order Cantonese restaurant. The salad had virtually no dressing so we had to ask for more. We ordered beef with Flan noodles and it was not hot and there was very little beef. We went to the “seafood” buffet one night and the bill of fare was not at all at the level we have had in the past at Beijing hotels. The breakfast buffet was acceptable but again not what we had expected based on other hotels in China.

I was satisfied with my stay in this hotel. Staff were polite and friendly. My room was spacious. Most importantly, the pool was long enough, even though at times, it was a bit crowded. My only comment was the unavailability of a business center for guest use. (Its center was restricted for privileged guests.) I did inquire the availability of such facility prior to my booking and was told that it existed, but no mentioning of privileged guests was given. I would have brought my own laptop (prefer not to do that during my vacation) or booked some other hotel. At the end, I was given the privilege to only visit the center and use its computer ONCE... this was somewhat disappointing. I started my trip in Vancouver and now continuing with my trip in Hong Kong. The hotels in both cities provided desktop computers, printers, etc. for general use. (Otherwise, why would I be able to type in this comment now!) There will not be much overhead to set up a business center for general use and it will bring much convenience to guests.

Nice location, not too far from airport. The hotel is also directly on the subway line. Grand entrance, lots of staff. The upgraded room I got was over the top !! The business lounge was perfect, and the included breakfast had about 100 items !! Grwat services, great staff..super happy !!

Excelente experiencia, muy buen hotel.