Tsubaki

We loved the Ryokan experience, staffs were excellent with services, foods were delicious! My husband and I were satisfied with the experience even though it’s pricey, totally worth it!

My wife and I splurged for a single night at Tsubaki Ryoukan during our Japan holiday, and we loved it. We took a taxi from Atami which cost us around $50aud, but there are buses that go up to the hotel as well. The building and it's rooms are very traditional, and upon arriving we were given some freshly brewed matcha while watching the koi swim around the pond in the garden atrium. Our room overlooked a small garden too, which was lit up beautifully at night. Unfortunately we were a little too early to see the maple leaves turn fully red, but I can only imagine how beautiful it must look when they do. The onsen itself was dreamy, and we must have taken at least 6 baths in the single night we spent there! The included kaiseki meal was wonderful, but ended up being too much food than we could comfortably eat all at once! Regardless, it was all delicious and our housekeeper was so sweet and patient with us, despite my poor Japanese skills. My wife and I are both heavily tattooed so could not make use of the main public bath, but we knew that going in, and took full advantage of the private bath in our room instead. If you are looking for a more retro luxury ryoukan experience I would highly recommend Tsubaki!

The staff is very nice but the property is old, cramped and humid. A strong smell of mold in the room prevents from a good night sleep. To be avoided

Exceptional traditional ryokan if you want to relax in Hakone & Yugawara! The thoughtfulness and service of the staff was wonderful in every aspect. Rooms were supplied with traditional robes, comfortable sleepwear, onsen on our terrace and hot spring baths. Kaiseki cuisine was delicious, plentiful and presentation was over the top. This is a beautiful facility with an excellent staff. If you want to experience Japanese culture at its finest you need to come here. Our 4 day visit was perfect and worth every penny. We will be back!

施設は古いが、これは致し方ないことであり、いかに清潔に保つかであるが、十分満足できました。 最近の宿はレストランでの食事が多く、部屋食は珍しくなっています。 デザートまでのタイミングは非常に満足できましたが、デザート下げるのが少し遅かったです。 全体的には非常にまんぞくしていますが、唯一泉質については若干劣るかと思いました。（部屋の露天風呂は加水、加温で、循環です）

Excellent food and service

Pensábamos que valía muchísimo la pena como turistas ir hasta Yugawara que está medio complicado llegar, el hotel está demasiado viejo, como de hace 100 años, la comida en lo personal no me gustó, me esperaba algo totalmente distinto

奥湯河原でとても静かにゆっくりと過ごせました！ 　露天内風呂がついており、大浴場のほか自由に好きな時間に温泉に浸かることができ、お料理の味も美味でてても良かったです。 　部屋に設置されている冷蔵庫のドリンク無料サービスやアメニティも一通り揃っており、メイク落としや洗顔・化粧水・乳液が整っていても手ぶらで訪れすことができ、嬉しかったです。 　値段が値段なだけにサービスに完璧を求め過ぎてしまったかもしれませんが、お食事をサーブしてくださった仲居さんが提供時間や飲み物の聞き間違いが数回あったので、聞く際にメモをとって確認を行えばよいのに、、、と感じまして、それだけが残念でした。

3回目の宿泊です。今回も食事に大満足でした。北海道など各地から食材を取り寄せ、創意工夫された献立でした。すっぽんのつみれ鍋は特に美味でした。露天風呂付の部屋に泊まりましたが、温度も丁度良く、温まる温泉でした。

訪れたのが11月初めとあって、海石榴や紅葉には早かったので、今度はシーズンを選んで訪れたいと思いました。 とは言え、山の空気と共に、大浴場の露天風呂や室内露天風呂は気持ち良かったです。鯉の泳ぐバルコニーでのんびりしながら、ワーケーションもできました。