Hotel du Golf Rotana

Des travaux bruyants jusqu’à 23h

Acceuil reception laisse à désirer. Pourtant cet hôtel a un très bon potentiel.

The hotel rooms were modern and spacious, the breakfast excellent everything you could think of and more and staff really attentive. Amazing spa with indoor pool as a still chilly to brave even the heated outdoor pool. Golf club and facilities were great and shuttle bus to and from downtown great service which was needed as taxi charges are much to high even a 5 mins ride to supermarket was a scam. Room for improvements; vacuum room carpet required at least every couple of days and thorough cleaning in between guests like skirting boards, automatic air freasherner required in down stairs corridor as a bit smelly and a later return of shuttle bus in evening as 6.30 early. Overall we had a lovely time and wouid return again and recommend to friends

Séjour super agréable . Tout est fait pour le kiffe et la détente

Comfortable room and bed if a little dated. Very quiet. Pool area is decent. Breakfast choice good. It’s a little of town but good value considering this. Gym and spa is a good 8-10minute walk away but one of the better hotel gyms I’ve experienced.

The hotel was lovely with great scenic views, staff were very helpful.

Stayed four nights in total, seriously disappointing service for the price charged by this hotel. Reception just didn’t want to know if you had an issue consistently just fobbed you off or redirected me to other parts of the hotel when they should be taking ownership. On site restaurants have very poor service , La Brassiere took two hours to serve food, not acceptable. The bar is horrendously expensive. The only good point was that the breakfast was included and is excellent. In summary spend your money elsewhere , you’ll get a better deal and a better service.

Bad hotel, bad service

They advertised a free shuttle to the city center that only comes a few times per day, it's not inconvenient, and they would not let me travel with my duffel bag on the city center shuttle to tour the city. Even after assuring me that I could take the shuttle, the shuttle driver would not let me board, which wasted my morning in Marrakesh and was inconvenient. What was worse was not that I couldn't access the free shuttle, but the way the staff handled the situation - little knowledge, conflicting information, and at the end of the day could have at least offered assistance with a taxi.

staff at the reception , some of them very friendly, some of them unfriendly too long waiting time