The Shore

Lovelly cosy room… and fresh coffee

Amazing coffee

No breakfast Everything ok

The location, the room and the staff. Excellent service across the board.

Everything was brill!

Room was very clean.

Nothing

Location easy to walk around town

Good location near to town and Kirkwall Hotels Restaurant where we enjoyed lovely meals.

We felt that the Shore could do with an upgrade. The view we had looked out onto the refuse bins and the mattress was very poor quality with the springs digging in.

Great harbour location 5m walk from the travel centre and cathedral. Single room small but well equipped and functional.

Small window looking at another window and a big wall over a flat roof, no view whatever and little light. Walls paper thin, with adjacent bathroom in constant use over Saturday night presumably someone been out drinking heavily kept flushing and running taps for drinking water between 11pm and 3am so couldn't sleep at all. Sunday much quieter and Monday moderate use a couple times in the night but very loud and provided refill so very disturbing. A bit of adjustment and soundproofing, or notices to be considerate, would help..

The room was very clean, looked fresh and new and the bed was very comfortable. The shower was hot and powerful. The staff were extremely friendly and helpful - I arrived about 10AM and they allowed me to leave my bags (big as I was diving) and use the lovely lounge in the Kirkwall Hotel until my room was ready around 11:30 (far earlier than the stated check-in time of 15:00) and then took me over to show me the room. When I left the following day, I made use of the lounge again for a short while prior to heading out to get the bus to the airport.

The 'view' was of internal walls of the hotel. There was a lot of noise from people upstairs moving around in the evening - I was surprised at how much transferred. Breakfast wasn't included (apparently it would have been if I'd booked directly rather than through Booking.com)