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8 / 10 Guest Rating

Sanctuary Lakes Fauna Retreat

1 Shell Street, Urangan, Hervey Bay, au

Sanctuary Lakes Fauna Retreat - main view

About the Property

Luxurious Melanesian-Style Villas: Experience the charm of self-contained villas at Sanctuary Lakes Fauna Retreat, each offering stunning views of the lake and lush tropical reserve.

Modern Amenities: Enjoy the convenience of kitchenette facilities, private balconies, air conditioning, and entertainment with TV and DVD player in every villa. Stay connected with complimentary wifi available in select areas.

Relaxation and Recreation: Unwind by the swimming pool, sizzle up a storm at the barbecue facilities, or plan exciting adventures with ease by booking tours through our helpful reception staff.

Escape to a tranquil oasis at Sanctuary Lakes Fauna Retreat and create unforgettable memories.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note the credit card and photo ID presented upon check in must be in the same name as the guest's name on the booking confirmation. Free wifi is limited to 500mb every 24 hours. We are not pet friendly and guests cannot bring pets with them. An extra fee will be charged if guests are found to have brought animals of any kind onto the property (assistance dogs are allowed - guests MUST advise at time of booking an provide evidence so we can notify our committee).This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent750 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

S
SarahgbGB
Verified booking
solo traveller
Standard Room
Stayed in Feb 23, 2025

"Tranquil surroundings to rest & restore in comfortable spacious resort"

8.0

The place was very roomy, the bed comfortable & water for shower hot (as required). The lakes & wildlife were peaceful & very abundant. The owner was friendly/knowledgeable & I joined him 2 nights hand feeding fruit to the possums (a real pleasure). Feeding the many turtles was fun & sitting on the back deck watching the cockatoos squabble on the branches above was amusing. The location is great, 5 minutes from Urangan pier & a lazy stroll up the beach or along the esplanade is very do-able. I could happily have stayed longer than the 3 nights I booked. Having a good priced laundry facility on site was a bonus, it felt very private & safe behind the entry gate.

My mistake was to arrive at 8pm when the office was closed so getting in (other Brits note the locks turn the opposite way to back home) was a bit tricky. There seemed to be a lot of flies around that first night and not so many subsequently.

Helpful?
R
RobynauAU
Verified booking
young couple
Standard Room
Stayed in Feb 23, 2025

"Our stay was tranquil, we enjoyed the piece and quite, and watching the wild life around the lake."

8.0

We liked the location, the room was clean and the beds comfortable, The unit was self contained, had everything that we required.

Having to wipe the Bat droppings of the car of a morning.

Helpful?
B
BriscoeauAU
Verified booking
review category business travellers
Standard Room
Stayed in Feb 22, 2025

"Exceptional"

10.0

Deb & Rod Incredible operators- Thankyou

Helpful?
L
LaurenauAU
Verified booking
young couple
Standard Room
Stayed in Feb 22, 2025

"good value for money"

7.0

great little room value for money for a family of 5 kids loved the pond and being able to feed ducks and turtles

bed was hard and uncomfortable bathroom definitely needs a update. No flyspray for mosquitoes.

Helpful?
S
SarahauAU
Verified booking
family with young children
Standard Room
Stayed in Feb 22, 2025

"Perfect location, the bush land and lake surrounding the property provided a peaceful setting. The cabins badly need upd"

7.0

Great location. Very peaceful and quiet.

Cabins are old, the floor in the bathroom was warped and felt like it could cave in at any given moment.

Helpful?
D
DebraauAU
Verified booking
young couple
Standard Room
Stayed in Feb 20, 2025

"Superb"

9.0

It was so relaxing and peaceful

Helpful?
L
LindyauAU
Verified booking
young couple
Standard Room
Stayed in Feb 20, 2025

"Good"

7.0

Position of cabins.

That family couldn't visit to use the pool

Helpful?
L
LindaauAU
Verified booking
young couple
Standard Room
Stayed in Feb 20, 2025

"Relaxing atmosphere and well kept"

9.0

Emnvironment lovely

Gates

Helpful?
R
RonauAU
Verified booking
young couple
Standard Room
Stayed in Feb 19, 2025

"Pleasant"

6.0

The location of the pool to our room

Helpful?
H
HelengbGB
Verified booking
young couple
Standard Room
Stayed in Feb 18, 2025

"A very relaxing place surrounded by nature"

10.0

Loved the tranquil setting and variety of wildlife. Plenty of space and good facilities - the verandah overlooking the lake was fabulous. A short walk to the botanical gardens, pier and beach. A big thank you to Debs and Rod who helped with our travel arrangements and booked our excellent trip to K’Gari

Nothing

Helpful?