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8 / 10 Guest Rating

Sanctuary Lakes Fauna Retreat

1 Shell Street, Urangan, Hervey Bay, au

Sanctuary Lakes Fauna Retreat - main view

About the Property

Luxurious Melanesian-Style Villas: Experience the charm of self-contained villas at Sanctuary Lakes Fauna Retreat, each offering stunning views of the lake and lush tropical reserve.

Modern Amenities: Enjoy the convenience of kitchenette facilities, private balconies, air conditioning, and entertainment with TV and DVD player in every villa. Stay connected with complimentary wifi available in select areas.

Relaxation and Recreation: Unwind by the swimming pool, sizzle up a storm at the barbecue facilities, or plan exciting adventures with ease by booking tours through our helpful reception staff.

Escape to a tranquil oasis at Sanctuary Lakes Fauna Retreat and create unforgettable memories.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note the credit card and photo ID presented upon check in must be in the same name as the guest's name on the booking confirmation. Free wifi is limited to 500mb every 24 hours. We are not pet friendly and guests cannot bring pets with them. An extra fee will be charged if guests are found to have brought animals of any kind onto the property (assistance dogs are allowed - guests MUST advise at time of booking an provide evidence so we can notify our committee).This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent750 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

D
DavidesES
Verified booking
solo traveller
Standard Room
Stayed in Jan 27, 2025

"Superb"

9.0
Helpful?
K
KerryauAU
Verified booking
review category business travellers
Standard Room
Stayed in Jan 25, 2025

"Superb"

9.0
Helpful?
G
GavinauAU
Verified booking
young couple
Standard Room
Stayed in Jan 23, 2025

"Exceptional"

10.0
Helpful?
B
BarryauAU
Verified booking
young couple
Standard Room
Stayed in Jan 22, 2025

"Very good"

8.0
Helpful?
S
SylauAU
Verified booking
young couple
Standard Room
Stayed in Jan 21, 2025

"It was a relaxing stay. The place is beautiful and the sound of nature wakes you up in the morning and its great."

8.0

Location and view

TV is not a smart TV. Wifi is a bit limited.

Helpful?
G
GlennauAU
Verified booking
family with young children
Standard Room
Stayed in Jan 16, 2025

"Very comfortable bungalow in a great destination - a little tired perhaps, but very good value for money."

8.0

Good location, very comfortable and good value for money.

Some of the cookware is in poor condition and overdue for replacement.

Helpful?
D
DanielcaCA
Verified booking
young couple
Standard Room
Stayed in Jan 16, 2025

"We enjoyed the facility but very disappointed about being Nickle and dimed."

7.0

The location was great. We could clearly hear our neighbors as if they were in the same room on occasion. The bed was to soft.

They don't advertise cleaning of the room is every 3 days. If you require towels ,face cloths bedding tea coffee any of what we would consider the nonmail daily service prior to your first 3 day stay you must pay for it. If you don't remove your own garbage they will charge you 30.00 There were two lamps and one clock radio but only ONE outlet?? Upon our arrival we were not told about the reduction in maid service nor being charged for the above mentioned items. We noticed small notes informing us about the extra charges in the room. As a World traveler this is the first time I've encountered this extra costs that should fall under general house keeping services.

Helpful?
G
GayathriauAU
Verified booking
family with young children
Standard Room
Stayed in Jan 15, 2025

"Very good"

8.0

Beautiful place

Helpful?
C
CarolineauAU
Verified booking
family with young children
Standard Room
Stayed in Jan 14, 2025

"Overall, we loved it here and will return"

8.0

Location and the beautiful setting and the wildlife.

Hard pillows and I had to wash some dirty glasses and the salad bowl before use. Also the phone number to open the security gate didn’t always work.

Helpful?
L
LolaauAU
Verified booking
solo traveller
Standard Room
Stayed in Jan 9, 2025

"Superb"

9.0

Very peaceful and quiet, no traffic noise. Enjoyed having a cuppa on the balcony watching the wildlife and how they all come running if you had some feed to give them.

Helpful?