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8 / 10 Guest Rating

Sanctuary Lakes Fauna Retreat

1 Shell Street, Urangan, Hervey Bay, au

Sanctuary Lakes Fauna Retreat - main view

About the Property

Luxurious Melanesian-Style Villas: Experience the charm of self-contained villas at Sanctuary Lakes Fauna Retreat, each offering stunning views of the lake and lush tropical reserve.

Modern Amenities: Enjoy the convenience of kitchenette facilities, private balconies, air conditioning, and entertainment with TV and DVD player in every villa. Stay connected with complimentary wifi available in select areas.

Relaxation and Recreation: Unwind by the swimming pool, sizzle up a storm at the barbecue facilities, or plan exciting adventures with ease by booking tours through our helpful reception staff.

Escape to a tranquil oasis at Sanctuary Lakes Fauna Retreat and create unforgettable memories.

Facilities & Amenities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Family rooms
Garden

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Property Notes

Please note the credit card and photo ID presented upon check in must be in the same name as the guest's name on the booking confirmation. Free wifi is limited to 500mb every 24 hours. We are not pet friendly and guests cannot bring pets with them. An extra fee will be charged if guests are found to have brought animals of any kind onto the property (assistance dogs are allowed - guests MUST advise at time of booking an provide evidence so we can notify our committee).This property does not accommodate bachelor(ette) or similar parties. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8
Excellent750 verified reviews

Categories

Cleanliness9.6
Location9.8
Service9.2
Facilities9.0
Value for money8.9
Comfort9.5

Select topics to read reviews

A
AllyauAU
Verified booking
young couple
Standard Room
Stayed in Nov 18, 2024

"Superb"

9.0

The peace, lake view, watching wildlife.

Could not fault.

Helpful?
B
BarneyauAU
Verified booking
family with young children
Standard Room
Stayed in Nov 17, 2024

"Very good"

8.0
Helpful?
T
TatjanaauAU
Verified booking
young couple
Standard Room
Stayed in Nov 17, 2024

"Exceptional"

10.0

Location,nature,piece and quiet and still close to everything. Absolutely adore this place,wasn’t first time staying there and definitely not a last. Every time we go to Harvey bay we will be staying there . Loved the wild life birds ducks and turtles. Great place to get away from a busy lifestyle. Thank you.

Helpful?
J
JamesauAU
Verified booking
family with young children
Standard Room
Stayed in Nov 16, 2024

"Great family friendly place to stay and will stay there again"

8.0

The beds were comfortable. It had everything needed for a comfortable stay. Check in and check out were so easy with very friendly staff. The kids loved sitting on the verandah and feeding the turtles and the ducks. The grounds looked well maintained and its in a great location.

The pool was closed for maintenance for the duration of our stay, but we understand that sometimes that happens. There were a few spots, particularly in the bathroom where the floor felt a bit soft, like the floor was rotting.

Helpful?
S
SusanauAU
Verified booking
young couple
Standard Room
Stayed in Nov 14, 2024

"Overall a very lovely place to stay very quiet and peaceful"

8.0

Location and separate villa beautiful surroundings

Could have been more helpful with info on wifi and access to gates threw to hotel behind the retreat also got caught with a day of no power due to upgrades , could have been difficult for some people

Helpful?
J
JohnauAU
Verified booking
young couple
Standard Room
Stayed in Nov 14, 2024

"Good value"

8.0

Didn't know about breakfast

Several power points were dangerous. The one in bathroom didn't work at all. Shower continued to leak . Remote controls need new batteries.

Helpful?
K
KatherineauAU
Verified booking
young couple
Standard Room
Stayed in Nov 12, 2024

"loved the turtles"

7.0

loved the wildlife

that annoying bird screeching in the morning

Helpful?
C
CondonauAU
Verified booking
with friends
Standard Room
Stayed in Nov 11, 2024

"Pleasant"

6.0

Air con animals

Pool green and close

Helpful?
J
JaydenauAU
Verified booking
young couple
Standard Room
Stayed in Nov 11, 2024

"Beautiful"

8.0

Great service great room had everything we needed in the room

Wish we had toilet paper stacked up in the room and maybe some cooking oil

Helpful?
M
MallorieauAU
Verified booking
family with young children
Standard Room
Stayed in Nov 11, 2024

"Passable"

5.0
Helpful?