Hotel The Raj, New Delhi

The manager/reception was rude. They did not give us the Twin Beds I booked well in advance. The food was mediocre. A rat ran under our table while we were having breakfast. The room was dirty. No tea coffee provided. The Electric Jug was filthy. I was unable to use my credit card to pay the bill for our food which caused us a great deal of inconvenience as we had not many Rupees left.

I had initially booked the hotel for two weeks, after reaching found out that hotel was very dirty, bad location, there was construction work inside the hotel without any signs posted. Inside the rooms were humid and were mold build up. The beds were not clean and the rooms were dark. When I cancelled my booking after two nights the hotel didn't refund the remaining 12 days. So basically I paid for something that I didn't use.

Dirty and filthy rooms. Unhelpful staff. Dirty linen . Dirty toilets

WE ARRIVED AT 12.30 AM. FIRST WE MUST MAKE THE PAYMENT THAN THEY WILL SHOW US ROOM. OR THEY WILL CHARGE ON MY CREDIT CARD WITH ALL THE CHARGES. OK WE MADE THE PAYMENT.IN CASH. THAN THE BOMBSHELL CAME THE ROOM IS OCCUPIED WE HAD TO WAIT TILL 3AM FOR ROOM. DIRTY ROOM.NO TOWEL. NO TOILET PAPARE. NO HOT WATER FOR 4 NIGHTS MANAGER THE MOST USELESS I WANT PAY HIM WITH PINUTS. YOU SHOULD BE ASHEMED TO GET INVOLVE WITH THIS THIRD WORLD HOTEL. EXPIDIA GREAT COMPANY YOU INVOLVE WITH THIS THIRD WORLD HOTEL YOU WILL LOSE YOUR REPUTATION. WE KNOW IS NOT 5 STAR HOTEL BUT AT LEAST YOU EXPECT TO GET BASIC. I BOOK THERE BECOUSE OF YOUR REPUTATION.WE BOOK WITH EXPIDIA MANY TIMES THIS IS THE WORST. I THINK IF YOU HAVE DECENCY YOU SHOULD REFUND HALF THE PAYMENT. FOR 4 NIGHTS WE WERE CHESSING THEM FOR HOT WATER THEY KEEP SAYING TOMORROW. TOMORROW NEVER HAPPEN TO KEEP YOUR REPUTATION DONT GET INVOLVE WITH THIS THIRD WORLD HOTEL. I HOPE YOU TAKE NOTICE.

Room was full of roaches and other insects. Asked front desk, was told they can get it sprayed but I have refuse it as no alternate room was offered and was not looking to inhale insecticides along with roaches. Staff was rude as well. I had asked for a cup of tea, answer was they have ran of milk. Asked for a bottle of water, no response for an hour after 2 remainders, decided to go out and bought it myself. Please make a booking at your risk.

we know it was an economic option, but the room was very dirty and this is not acceptable, also they do not change the sheets, we found hairs on them, the staff was not friendly or welcoming and the facility, in general, is poorly maintained, We were very disapointed,

Most filthy and dirty hotel I have ever encounter. Staffs are not friendly. Door mate are so filthy - it stinks. Faucet in the wash room not working. TV and AC is not working. Room service person is staring at my belongings and seem a habitual thief. Trying to get hold of my things at the slightest opportunity.

I went to New Delhi thinking I found a very nice hotel according to the pictures on the web. I originally booked the room via travelocity.com but I was extremely disappointed when I got there. The hotel was dirty as hell from the outside of the room but I had booked a Deluxe room which had a king side bed and a nice and spacious room so I thought once I got there it’d be different. I was wrong; the room was extremely hot even though the A/C was on, a ceiling fan spinning at the highest speed with no control available, the bed’s linen were dirty and the pillows were wrinkled you could tell they were not changed. Only one towel was available and it had stains all over. The bathroom without sanitary paper available and the walls full of fungi as well as the floor. Totally disgusting. In addition to all of this, the hotel is located in one of the most dangerous zones there so it wasn’t safe at all. Do not be deceived by the pictures, sadly as it turned out they are not accurate AT ALL. I spend the first night without sleep, I left the Hotel in the morning.

Very nice stay to this hotel, Staff very kind and helpfull

Our room was not cleaned at all.The bathroom was very dusty and had no toiletries.Wifi was not working .We had to shift to another clean room at 11 o clock at night.That room was also not good.Tables were dusty.We had to call 5 times for getting a toilet paper.The AC was noisy like hell and the bed was also very smelly(naphthalene balls). We had booking for two days but we could not stay so we decided to leave the hotel and shift to a new place. The manager was very stern and took charges for the day we didn't stay saying that booking cannot be cancelled same day.He was not responsible for the bad experience we faced. He was very irresponsible and answered very badly for all our complains. Overall it was the worst experience we ever had.