York House Hotel

Its location

The hotel as a whole was a bit rundown

Location, cost. It was very quiet. Easy to check out. Able to access the room early. Room was clean. Parking on site a big plus. Staff very helpful.when.query phone call made before arrival

Decor a little tired, airless ( the weather was exceptionally warm). However value for money and exceptional location outweighed any negatives. Very difficult for an independent hotel to survive

A very nice hotel. A big room, very nicely furnished, polite and friendly staff and a good restaurant and bar. We were very pleasantly surprised and will stay here again.

N/A

When I turned up at the hotel they had no record of the booking but managed to find an inferior room for which I should have received a £20 refund. However, over a month later I’ve still received nothing. The staff have been friendly enough since I raised this issue but whether the booking mix up was the hotel’s fault or booking.com’s is not my problem - I just want my refund.

Friendly gentleman on reception Clean room Good location

People hanging around outside

Ease of check in, location, room facilities

Being a larger guest, the bathroom for me in this particular room was tight, but I’m sure more than adequate for an average person.

The location was spot on for train station.

The lighting outside the hotel made it hard to find.

Location to train station & where needed to be, clean

TV in room didn't work & the other residents appeared to be of "permanent male residency" & loitering at side area of building. The smell of "abnormal " smoke in lift & corridors lingering about. In my opinion should not be advertised on booking .com

Next to the city centre and a 2 minute walk from the station ideally placed for pubs and restaurants or a ten minute train ride into Leeds. Lovely large room, comfy bed good quality TV, nice shower.