Highfield Hotel By Greene King Inn

Nice size room. Comfy bed. Hot shower. Good food Rosie and Sophie couldn't do enough for you. Nice warm friendly staff

Room was a bit too warm

We arrived for a one night stay and the lady on reception spotted my crutches and moved us to two ground floor rooms rather than leaving us upstairs which I thought was brilliant and something she did not need to do but as we spoke we found out that Rosie was the manager and to be honest Rosie made us feel like we were family to be honest, we sorted out in our rooms and both room were spotless,immaculate to be honest, new carbon monoxide and fire alarms throughout shows the high level of guest safety that green king and the management put into your visit. After sorting room we went down for food which was excellent, well cooked and warm, pleasantly served with a smile, we then had our night out and came back thinking mmm a pub maybe it will be noisy,no not at all only heard one couple going back to there room, the shower was like very and warm and the bed was super comfy. We had breakfast cooked by the excellent Sophie and departed, only downside was only there for one night,we will be back, Greene king give your staff a pay rise plus massive car park which is free

The hotel. Staff. Food.

The fact it was close to James Cook Hospital

The noise from the pub The smell in the room The noisy bathroom How rude staff were to my daughter. The value for money The food

Easy to find