Highfield Hotel By Greene King Inn

Close to where I needed it to be

Check in staff work in the pub so long wait to check in, windows wide open with no restrictors, plug sockets not working

Bed, location

Downstairs room was too noisy. Every time door into these rooms opened my door shook. Kept waking me up

Everything,

Only had one issue with a young lady staff member and her attitude.

Plenty of parking, tasty food, pleasant bar staff

Only provided towels, cups, glasses and teatray stuff for one person not both of us. Cobwebs above the bed.

Nice clean room

It was quite cold late on night and radiator was broken in room tern it up

Breakfast was ok but not hot, dinner was good but not hot, staff were good. Room was reasonably clean.

Room was tired, not very good overall. Bathroom was very small, shower had black mould on seals,

When we got up for breakfast (09:45)we were told there wasn’t any available because there was only 1 guest and they didn’t normally have it so they didn’t bother preparing any , it felt we were begging to get some that we paid for so to make things easier we only had a cooked breakfast

After breakfast we went back to the room to collect our belongings when there was a knock on the door about 10:15 it was the cleaners we felt we were getting pressured to vacate the room when we still had 45 minutes to check out we’ve stay there a few times but never been treated like that before