Henann Lagoon Resort

Very friendly and helpful staff. Great location. Central to everything.

Will definitely come back! ☺️ The hotel and staff are all very friendly and attentive! Awesome hotel! 😍🥰❤️

On Arrival I was impressed with the Hotel , Receptionist on Check in was polite and courteous and talked throw the Hotel services and told us about the VIP Lounge which was complementary as I booked a suite , when shown to the suite I was impressed with the room but was disappointed with the location as it was a pool access , it was straight in front of the pool bar and in full view of the restaurant, i rang the front desk for a room change but they said they were full , no alternative was offered , A Typhoon Hit on Christmas Morning no information no Guidance was given very disappointed as the whole Hotel basically shut down , no restaurant open even for Christmas Day lunch , dinner , room service only , all internet , TV Cable , Cell phone Providers down , ATM , Basically nothing could be done BUT , they have 4 other Hotels on the island which were all serving food , they could have invited there guests there , we did try but we were turned away because we did not have cash , We explained that the ATM was not working please charge our room at our Hotel but it was not possible , very very bad planning on the Hotel side especially when nothing was advised , the pool was also not in use for two days for cleaning so basically Christmas was pretty disappointing, I went there to relax and enjoy Christmas it was the total opposite , Because the Hotel has no plan on how to deal with the typhoon , but they had the resources and structure they need to plan for these scenarios.

Staff were very friendly, hotel was amazing. They even considered giving us a free shuttle going to our next hotel because hennan was fully booked due to typhoon. Will definitely come back!

Check-in was fast and easy unlike other hotel chains. The staff were all so amazingly friendly! Buffet breakfast was comprehensive. The pool is huge, clean and in line with the best 5 star resorts and has a good pool bar. The room was always clean and refreshed. Only small critique is that there is no ally way to get easy access to the beach- the beach is about 10 minute walk down the road, however resorts closer to the beach that are this nice are much more expensive to stay in too.

Lagoon Resort was really nice. They had everything I needed to feel comfortable during my stay.

Direct Pool Access from Room

Excellent in every way! The hotel is gorgeous and always clean. The staff go out of their way to make sure the guests have everything they need. The staff is always friendly and smiling. The rooms are beautiful. We were living in the lap of luxury!

The hotel shuttle service to/from the beach front is a plus factor. That includes if you purchase the room with airport transfer gives us an ease in carrying our luggages. I will definitely come back to this hotel.

Hotel gives you the mix experience of having privacy and quick access to the public beach when you want to. Lounging at the pool bar is great with exceptional service from our bartender John Paul who has great taste in making drinks! Awesome guy and knows how to make guests feel special and at home.