Ufford Park Woodbridge Hotel, Golf & Spa

Great hotel: nice and very clean room. Good parking facilities. Excellent breakfast: full English Breakfast (buffet) and various fruit, bread, etc. Nice Health Club with excellent swimming pool.

A fun place to stay with activities for all ages. As a family, we enjoyed the crazy golf, putting practice and swimming pool. Restaurant service was very slow for evening meal. It took nearly 3 hours for us to finish, but the food was good. Breakfast buffet was fine, enough choice for all. Room was clean and spacious, nice to have a small fridge included. Beds were comfortable. We slept well after removing the duvets from covers, as the room was very warm. A pleasant stay overall.

The weekend we stayed the hotel was fully booked. The staff were all very friendly and polite. We ate in the restaurant on our first evening where the service was good and the food excellent. We retired to the lounge bar after our meal and had to approach the bar staff to get a table cleared and cleaned, which with a watchful eye should have happened before we sat down. Tables still became cluttered with plates and glasses and staff were still very slow to clear them. The following morning we went down to breakfast at the beginning of service, the staff were all gathered around the bar chattering, not acknowledging our presence. At the food bars there were flies near the fruit and the eggs had run out, we had to ask for more, as the restaurant became busier they struggled, there didn't appear to be enough crockery and cutlery to cope with the demand. The staff with the exception of a couple were all very young and inexperienced. Tables were not cleared and cleaned quick enough for a turnaround, even though they could have been. The one coffee machine could not cope, both mornings we were there, it had to be refilled (surely it should be checked before service) and there was always a queue. Clearly another coffee machine is required. To try and make it easier staff had moved tea making facilities to the bar with supposedly a pot of hot water, which at beginning of service was empty!! Despite this the outstanding star was Becky a marvellous credit to the hotel and restaurant.

We stayed at the hotel for 4 nights. The hotel is looking tired and could do with refurbishment. The room was pleasant enough, but very warm. There is no air conditioning. But a fan is supplied. The bed was comfortable and there was tea and coffee supplies. The restaurant has a limited evening menu and is quite expensive as are the drinks. Breakfast was included and it was adequate. There was only one coffee machine so you had to queue for a while as it was so slow. They could do with a couple more. The staff were friendly enough, but seemed short staffed. We asked for an early morning call but it never happened. Other requests for milk for the room and an up to date room service menu were also forgotten. We used the pool once, found that the sauna was out of action. Whilst in the bar on the last night we could hear dripping and to our suprise the ceiling started to drip and then some of it fell down.. The hotel is mainly used by elderly men as it has a golf course. It's in a good location to visit Woodbridge and Thorpeness.

We had a very pleasant stay. Every member of staff seemed to go out of their way to be helpful. Our room was clean if a little dated and the bed was extremely comfortable .. We enjoyed using the pool and the changing room was fine. We did not have pound coins for the lockers and the hotel is cash free. Maybe advise guests on check in to bring a coin? Food choice was limited but we enjoyed our dinner . Breakfast was fairly standard but plentiful and well organised We would stay again

This is a nice, comfortable, convenient hotel, at a very reasonable price. Staff are very friendly. The swimming pool is outstanding. Our main complaint was service at dinner (at least for later dinners) which was incredibly slow.

The room was very basic. Not the standard that I was expecting for the price! The carpet had two bald patches which didn’t look good. Dirty window. The shower was burning hot and we couldn’t turn it down. Radiator in the bathroom was rusty at the bottom. The bathroom floor tiles had white stains on them. The plug in the sink was discoloured and in poor condition. Definitely not worth the money!

The rooms are noisy, the hotel is dirty, the phone doesn’t work so I had to go and get my own room service. The adjoining room turned his tv on at 3 so I couldn’t sleep. Sauna was broken, steam room full of black mould.

Not special in any way.

The property is a very tired venue and desperately needs a refresh including the spa and sauna isn’t clean. There’s no air con in the rooms and despite having a fan it was too warm to sleep… lots of potential for the hotel if invested in! Beds comfy, bath towels good and breakfast ok - a additional coffee machine is needed