Luxury Chalets & Apartments by MX Zermatt

Our hosts were extremely helpful. Very kind and informative and they took the time to meet us for access to the property.

Rooms were hot. Fans would have been nice

Truly luxurious and comfortable semi-detached house. Very friendly and highly responsive concierge service. Very calm location in Zermatt with great view and still only 5min walk to the center.

Slightly limited privacy on terrace due to proximity of neighbors.

Spacious

A bit far away from train station & our apartment is even far away from the office. No transport provided by the apartment.

We had a good time at this property. I think it was a little confusing that we were actually located in a condo separate from any main hotel building (studio Venus) and there wasn’t too much around us. But it was very walkable and there was enough support from the hotel staff to get what we needed if the room didn’t have it. We had a very nice and comfortable stay.

I loved how they were reachable and at times they reached out to us first. I appreciated that Stephen was able to meet us to give us the keys because it would have been difficult to find the place without his help and he gave us valuable information. The apartment itself was fantastic. The view was amazing. The place was clean, spacious and had all the amenities (dishes, spices, toiletries) you need. We especially loved hearing the water nearby when sleeping. We were sad to leave because we loved our stay here. If we ever go back to Zermatt, I would definitely look up this place first to see their availability.

The cigarette smell when our neighbor smoked. If you could find a way to resolve this issue, that would be great.

Nice views, easy access, great location.

The apartment was very spacious, perfect for two families. There was sufficient cookware and dishes for us to cook a few meals at home. The host met us at the property and gave us information about the apartment and the area. I wouldn't hesitate to stay here again.

The staff who managed our booking, as well as those who helped us check-in and check-out, were excellent. The complex transportation to get into and out of Zermatt was superbly handled. Knowing that we were a group of elderly tourists, we were given help when we checked-in and checked-out. The apartment was very well furnished with kitchen equipment as well as a welcome-food-package. Good job!

Nothing. Very well managed indeed....