Samara Karoo Reserve

The location is stunning, our guide Dom is very knowledgeable and enthusiastic.

I upgraded to the Manor House, but unfortunately it was the biggest disappointment of my one-month trip in South Africa. The property itself feels quite run down and clearly needs proper maintenance. For a premium villa category, I expected a much higher standard of upkeep. It also gave me the impression that management may not have recently inspected or experienced the house from a guest’s perspective. The service was also disappointing. If the property is charging a premium for a private villa stay, there should be staff with the right experience and attention to detail to look after villa guests properly. The bench and lights around the swimming pool were not even prepared properly until the 3rd day of my stay. The food was another major letdown. The quality was poor, and the same frozen ingredients seemed to be used repeatedly throughout my stay. At times, I almost wanted to skip meals altogether.

Amazing little paradise which feels like home away from home. Staff is amazingly nice ; guides and trackers very experienced and knowledgeable. We had no expectations in terms of animals we would see yet it has proven to be our best safari experience so far! Food is also very good and varied: kudos to the Chef!

The room itself would need some little improvements (shared in the reserve feedback form).

Exceptional service

Funcionários, Safari, tamanho do quarto e estrutura do hotel

Comida, qualidade das bebidas (uísques, vodka, e outros), cama do quarto.

This is incredibly difficult to fault in anyway at all. The actual drive to the property over the long gravel road was itself a treat of wildlife spotting. Everything is planned to suit you, we took 4 game drives with Hudson & Michael everyone of them was different. We were so lucky to spot an aardvark for a good 5 minutes, he went about his business unconcerned we were there. Our last game drive was so perfect we laughed as we pretty much saw everything up close and for a good amount of time. All meals here are beautifully prepared and cooked to perfection, definitely try the Karoo lamb! The afternoon tea was also great, and whilst not at all hungry we had to try the scrumptious homemade delights on offer . The communal areas are stylishly and comfortably furnished, and there’s a beautiful library and wine room, which is beautifully run by Clayton the sommelier. We stayed in cabin 5 and it was so comfortable with a large bed, seating area and stunning bathroom. The room had aircon and also a log burner for the colder months. The veranda was lovely to sit out on and we spotted monkeys warthogs and lots of birds just from here. We would definately love to return, all the staff made us feel so welcome.

I can’t fault anything at all