Samui Resotel Beach Resort

Staff are very friendly and any request of them is responded to promptly and efficiently. Nicely located at end of main Chaweng shopping area. Rooms are well appointed. Enjoyable first visit to Thailand

We arrived early, 1030 and were allowed to leave our luggage there and explore. This we did, having lunch and arriving back at the hotel at 2.45 only to find our room was not ready. We waited another 35 min in the lobby before it was right to go. On entering the room we found it to be clean and comfortable with all the amenities we needed, even down to washing powered to clean our cloths. There were 2 queen size beds in the room, which would have been better if it was one bed and a sitting area with lounge or something similar, but that is just what we would have liked. Beware, if you drop a glass by accident, they charge you!!!. We paid $250 Aus odd per night and one would assume that one broken glass would be covered by this fee, but NO. The plunge pool included in our unit was very welcoming and we used it several times, however be VERY careful getting in and out as the grill that the water washes into is dodgy and my Husband stood on it and it fell into the grate cutting his foot. We informed them that the ledge the grill was sitting on was not wide enough to hold this but all they did was put it back in place for it to happen again. BEWARE if you have children as this could have terrible results. And the last thing was that the breakfast was stone cold every day we went. If you wanted other than cereal or fruit, Everything in the Bane Maries was always cold. WE ate at 8.30 one day and 6.30 another so it wasn't just the time, it was the service.

Checked in and was taken two a room which had 2 beds! I never book 2 beds so I felt as though they had tried to slip one past me with the shock and awe. Took them over an hour to clean the new room which we sat at the bar during happy hour and purchased our on drinks. This really took me over the edge. After waiting over an hour and the staff not letting me know the room was ready did it for me.

..in the moment there are renovation works IN the hotel !

I cannot speak highly enough of this Hotel. Excellent spacious rooms, impeccably clean. Wonderful location on beach. However, the highlight for me was the incredible staff. The friendliness, efficiency, happiness and willingness to help at all times was as good as I have ever experienced. They are superb! Great Hotel. Definitely will stay again, next time for much longer. Terrific value for money.

Just a tourist trap, way over rated. I'm sure if you bother to stay here it will be only once, like us. We will never return as their are much nicer places to stay. Looks and sounds real nice but not, no sitting area except on the bed. No microwave, ac inefficient, view straight into your room from three neighboring rooms. I'm sure they have no repeat guests. Breakfast wasn't bad.... Nuff said......

Great location nice and quiet part of beach. Happy hour cocktails were nice, breakfast was good. Nice beds and pillows. Convenience store and atm nearby. Water pressure a little unstable so the pipes under bath tub burst and staff were a bit slow to respond telling us to wait in our room and they would send someone, but no one came until sometime went to reception and yelled at them then they quickly resolved it.

After flooding the bathroom due to a blockage in the bath. The staff moved us to a new room at 1am. Rooms are comfortable and breakfast was of a good standard for Asia. Big plus point was a good powerful shower which refreshed you from the heat. Pool had jets which was very welcome for the muscles after walking on beach

Very very satisfied!! Beautifal hotel! we stay at pool access room and it's very comfortable and clean.l love the little swimmimg pool beside the balcony! Beach is clean and beautiful. Their staff are nice ! Highly recommended!

It's a great stay , location is good family mart just few doors away. Massage, foods, restaurants, bike renting all these just opposites the hotel.