FCC Phnom Penh Boutique Hotel

Staying at the FCC was almost like walking into the set of the movie, Casablanca. The room​ was spacious and well maintained. The service levels from check in, cleaning, and restaurant staff were excellent and friendly. If you are adverse to walking up steps, you want to consider staying elsewhere. The hotel is well located for cultural sites, dining, shopping, and nightlife . I look forward to staying here again.

bedroom was comfortable but bathroom could do with some renovation work

Everything god but we did nit get our passports back when we checked in. It was only when we woke up at 4am in the morning of our second day that we remembered we hadnt got them back. A very worrying 8 hours later we got them back after being yold they had beenput in some one else's room.All turned out OK but was a potential disaster if other people had checked out first and not checked their passports.Be aware.That apart it was a very nice stay with great breakfasts and atmospheric colonial style decor which is forgivably shabby . We were there for Valentines Day and they gave us 2 lovely roses and a little box of chocs .Very sweet

Very convenient location, and lovely staff. We were given a back room away from the street noise. The food and drinks upstairs were of a high standard

The history of the hotel is quite amazing. Great to stay in such an icon!

The room was very over priced for what it was

A quick scan of radically contrasting reviews for the FCC seem to indicate experiences at two entirely different hotels and indeed this is the case. Last year I had a +5 star stay in one of the truly lovely riverfront facing rooms and gave a well earned rave review, this week a -1 star stay in a room on the side street. The problem seems to be that both rooms are classified as "deluxe" with the corresponding surcharge and it is just a matter of luck which you will get. Both rooms were well designed, handsome, atmospheric although stressed with deeply cracked terrazzo and decayed wood surfaces. Previous room had intimate private terrace overlooking the river, recent room faced five full floors of open air restaurant/bars all with competing amplified entertainments, one extending past 4:00am. New room also accessed by a separate isolated staircase, unlighted by staff with the light switch located at the top and on two nights inhabited by a lonely sleeping body. While excellent breakfasts are delivered to rooms, the menu request in the side room was not picked up from the designated door hook. Riverfront rooms fabulous, side street rooms hellish, same price for both.

The FCC is a beautiful colonial building and it's worth staying in one of the very nice balcony rooms. Room is charming and very well decorated. Breakfast is good and breakfast room is very nice. Only the recorded piano music is a bit repetitive. The bathroom could be improved: the shower is uncomfortable as there should also be a hand shower. There was smoke smell in the bathroom too, which was not pleasant. There is construction next door, so also a bit of noise.

The hotel is right on the river, our room was large size with a balcony and a great view. The hotel has a fantastic restaurant and the staff were very helpful.

It looked good on the Expedia website, shiny wooden floors, big windows and a view of the river. We were taken to a room up a back staircase. The staircase was the entrance directly from the street, excessively dirty. Once inside the room, the dirt continued. Dirty bed covers, carpets, unfixed curtains. We walked out as it was unacceptable. They did offer us another room, but by then the experience was so negative, we left. I know that I have a small chance, if any, for a refund as between Expedia and past experience of how difficult they make it for members to get refunded, and being told the same by the hotel. Well, a bad experience indeed.