Elia Fatma Boutique Hotel

Elia Fatma was perfect for me. A small, beautiful, well-looked after, adults only hotel, with delightful staff, Ideally located for me and my stay.

They charged us for 2 rooms even though they were notified that we only needed 1. Gross incompetence not paying attention to e mails sent to them. Clearly stated to them only 1 room needed and to cancel any others. They refused. I will not trust them again. Spoiled our trip to Greece for our 50 anniversary.

Great location, friendly and diligent staff, great breakfast

Room was not so quiet. It was located next to the closet where cleaning gear and supplies are kept. That meant some banging door noises in the morning. Room was also a few steps up from entrance door which would not always close fully and the automatic latch system would not catch and make loud clicking noise until someone (me) closed the door fully. This was most disruptive at night as you can imagine.

What a charming hotel right in the heart of old Chania. The small hotel is not on the water, but you check in to a sister property that is. The first floor of Elia Fatma hotel serves as the dining room for the two hotel. The decor is very unique, quite hard to describe, but very pleasant with a lot of color. The bed was comfortable, shower worked well. and A/C was very much appreciated. There is a lot of action on the street around the corner, but the alley the hotel was on was very quiet. What was amazing was the breakfast buffet. The room was very bright with large glass windows opening onto the street, and the staff was incredibly friendly. The variety of offering was unbelievable; we never had to eat the same thing twice. So all in all, a quiet hotel with interesting decor, centrally located and all at an amazing price.

Breakfast and location were excellent

Hey, wanted to give you a small feedback in regards to the cleaning stuff. I just wanted to use the 60 euro shampoo that I had with me in crete which was left in the bathroom and just noticed they empty the bottle and added water. Really not professional at all. This plus the restaurant issues when they took my plate just because I was called at the reception, considering it was the first time when I came to have breakfast which was literally some watermelon and a coffee and also the rude talking when I went at 7am for a smoke and then two of them stood in front of me and being super impolite telling me I don t have accommodation there.

Hey, wanted to give you a small feedback in regards to the cleaning stuff. I just wanted to use the 60 euro shampoo that I had with me in Crete which was left in the bathroom and just noticed they empty the bottle and added water. Really not professional at all. This plus the restaurant issues when they took my plate just because I was called at the reception, considering it was the first time when I came to have breakfast which was literally some watermelon and a coffee and also the rude talking when I went at 7am for a smoke and then two of them stood in front of me and being super impolite telling me I don t have accommodation there.

Location was good. The people at the reception were excellent!

The bed was uncomfortable and I couldn’t see well in the room bc it was so dark. The ladies in the breakfast area were quite abrupt, seemed annoyed when people came in. Because of the breakfast vibe, I ate each morning in my room which was not my experience in Chania the other times I vacationed there. Also, the breakfast was surprising, as the fruits are wonderful in Chania, yet they had canned fruit and only about 10 slices (for all of the people staying there) of watermelon or grapefruit each morning.

Good location and excellent service

The air condition little bit noisy