8.6 / 10 Guest Rating

Hotel Puerto Palace

Name: Hotel Puerto Palace
Address: Doctor Cobiella Zaera, s/n, Puerto de la Cruz, es
Rating: 8.6

Doctor Cobiella Zaera, s/n, Puerto de la Cruz, es

from US$106 / night

About the Property

Gardens and Terraces:
Hotel Puerto Palace offers a serene setting with lush gardens and inviting terraces, perfect for relaxation and enjoying the outdoors.

Swimming Pools and Family-Friendly Amenities:
With three swimming pools and a dedicated kid's pool, guests of all ages can splash and play. Families will appreciate the thoughtful amenities for children.

Dining and Entertainment Options:
Indulge in a delicious buffet breakfast, savor dinner at the on-site restaurant, and unwind with live music at the bar. The hotel provides a variety of dining and entertainment experiences for a memorable stay.

Experience a delightful blend of comfort and leisure at Hotel Puerto Palace. Book now to secure your stay at this vibrant hotel.

Facilities & Amenities

Offsite parking discounted rates available

Fitness facilities (surcharge)

Parking

Non-smoking rooms

Air conditioning

Swimming pool

Restaurant

Terrace

Family rooms

Lift / Elevator

Important Information

Check-in & Out

Check-in

Check-out12:00 PM

Property Notes

From November 1 through April 30 in the dining room for dinner guests are required to wear long pants and sleeveless shirts are not allowedWhen booking half board, note that drinks are not included. A deposit may be required at the property.

Check Room Availability

Check-in

Check-out

Guests

1 night · 2 adults

Available Rooms

19 rates found

1/2

Standard Single Room

This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.

20 sqm

Sleeps 1

1 Twin bed (90-130 cm wide)

Amenities

Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Room Option

Board / Meal

Price for 1 night

Room STANDARD

Non-refundable

Breakfast Included

20% OFF$146.25

$117

Includes taxes & fees

Room STANDARD

Non-refundable

Half Board

20% OFF$206.9

$165.52

Includes taxes & fees

1/3

Economy Double Room

The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a bidet. The unit offers 1 bed.

32 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Room Option

Board / Meal

Price for 1 night

Economy Double Room

Non-refundable

Breakfast Included

20% OFF$132.8

$106.24

Includes taxes & fees

Economy Double Room

Non-refundable

Half Board

20% OFF$183.89

$147.11

Includes taxes & fees

1/6

Double Room with Pool View

The spacious double room provides air conditioning, a wardrobe, a balcony with pool views as well as a private bathroom featuring a bath.

32 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

2 Twin bed (90-130 cm wide)

Amenities

Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Room Option

Board / Meal

Price for 1 night

Double Room with Pool View

Non-refundable

Breakfast Included

20% OFF$148.14

$118.51

Includes taxes & fees

Double Room with Pool View

Non-refundable

Half Board

20% OFF$199.24

$159.39

Includes taxes & fees

1/6

Double Room with Sea View

The spacious double room provides air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom featuring a bath.

32 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

2 Twin bed (90-130 cm wide)

Amenities

Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Room Option

Board / Meal

Price for 1 night

Double Room with Sea View

Non-refundable

Breakfast Included

20% OFF$157.09

$125.67

Includes taxes & fees

Double Room with Sea View

Non-refundable

Half Board

20% OFF$208.17

$166.54

Includes taxes & fees

1/6

Family Room

The spacious family room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a bidet. Boasting a balcony, this family room also offers a safe deposit box and a flat-screen TV with satellite channels. The unit offers 3 beds.

44 sqm

Sleeps 4

2 Twin bed (90-130 cm wide)

1 Extra-large double bed (Super-king size) (181-210 cm wide)

Amenities

Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Room Option

Board / Meal

Price for 1 night

Family Room

Non-refundable

Breakfast Included

20% OFF$204.33

$163.46

Includes taxes & fees

1/4

Standard Double Room

The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a bidet.

32 sqm

Sleeps 3

1 Extra-large double bed (Super-king size) (181-210 cm wide)

2 Twin bed (90-130 cm wide)

Amenities

Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Room Option

Board / Meal

Price for 1 night

Standard Double Room

Non-refundable

Breakfast Included

20% OFF$137.91

$110.33

Includes taxes & fees

Standard Double Room

Non-refundable

Half Board

20% OFF$189.01

$151.21

Includes taxes & fees

Standard Room (2 adults and 1 child) - Photo 1

Standard Room (2 adults and 1 child) - Photo 2

Standard Room (2 adults and 1 child) - Photo 3

Standard Room (2 adults and 1 child) - Photo 4

1/5

Standard Room (2 adults and 1 child)

1 King Bed OR 2 Large Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

MinibarTVTelephoneAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

Standard Room

Non-refundable

Breakfast Included

20% OFF$158.16

$126.53

Includes taxes & fees

Double Room Single Use, Pool View - Photo 1

Double Room Single Use, Pool View - Photo 2

1/3

Double Room Single Use, Pool View

1 King Bed OR 2 Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2

Sleeps 1

1 King bed (151-180 cm wide)

Amenities

MinibarTVTelephoneAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

DOUBLE ROOM POOL VIEW WITH BALCONY (2+0)

Non-refundable

Breakfast Included

20% OFF$171.24

$136.99

Includes taxes & fees

1/3

Double Room Single Use

32 m2

Sleeps 1

1 King bed (151-180 cm wide)

Amenities

MinibarTVTelephoneAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

DOUBLE ROOM SINGLE ROOM 1 BED

Non-refundable

Breakfast Included

20% OFF$165.28

$132.22

Includes taxes & fees

Standard Single Room, Sea View - Photo 1

Standard Single Room, Sea View - Photo 2

1/3

Standard Single Room, Sea View

1 Twin BedBalcony/patio with sea viewsInternet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phoneComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 1

1 Twin bed (90-99 cm wide)

Amenities

MinibarTVTelephoneAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

Room SEA VIEW

Non-refundable

Breakfast Included

20% OFF$169.85

$135.88

Includes taxes & fees

Standard Single Room, Pool View - Photo 1

Standard Single Room, Pool View - Photo 2

1/3

Standard Single Room, Pool View

1 Twin BedBalcony/patio with pool viewsInternet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phoneComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 1

1 Twin bed (90-99 cm wide)

Amenities

MinibarTVTelephoneAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

Room POOL VIEW

Non-refundable

Breakfast Included

20% OFF$158.84

$127.07

Includes taxes & fees

Room POOL VIEW

Non-refundable

Half Board

20% OFF$218.05

$174.44

Includes taxes & fees

Double Room Single Use, Sea View - Photo 1

Double Room Single Use, Sea View - Photo 2

Double Room Single Use, Sea View - Photo 3

1/4

Double Room Single Use, Sea View

1 King Bed OR 2 Large Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Roll-in showerNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2

Sleeps 1

1 King bed (151-180 cm wide)

Amenities

MinibarTVTelephoneAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

DOUBLE ROOM SEA VIEW WITH BALCONY (2+0)

Non-refundable

Breakfast Included

20% OFF$181.55

$145.24

Includes taxes & fees

Double Room, Pool View (2 adults and 1 child) - Photo 1

Double Room, Pool View (2 adults and 1 child) - Photo 2

Double Room, Pool View (2 adults and 1 child) - Photo 3

1/4

Double Room, Pool View (2 adults and 1 child)

1 King Bed OR 2 Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2

Sleeps 3

1 King bed (151-180 cm wide)

Amenities

MinibarTVTelephoneAir conditioningHair dryerDesk

Room Option

Board / Meal

Price for 1 night

DOUBLE POOL VIEW 2 ADULTS + 1 CHILD

Non-refundable

Room Only

20% OFF$165.9

$132.72

Includes taxes & fees

Guest Reviews

8.6

Excellent6689 verified reviews

AI Summary

Guests highly rate the excellent service from staff and frequently praise the beautiful pool area and gardens.

Select topics to read reviews

Victoria

Verified booking

solo_traveller

Standard Room

Stayed in Jun 24, 2026

"Excellent"

Excellent

8.0

Helpful?

Melanie

Verified booking

couple

Standard Room

Stayed in Jun 24, 2026

"Schönes Stadthotel mit tollem Pool/Garten und schönem Ausblick auf den Teide und das Meer"

Excellent

8.0

Gepflegt Anlage mit schönem Garten und Poolbereich, alles sehr sauber und das Personal ist sehr freundlich. Das Essen war Qualitativ sehr gut.

Die umliegenden Straßen sind nachts etwas laut wenn man mit offenem Fenster schlafen möchte. Bei geschlossenen Fenstern aber kein Problem. Der Kaffee beim Frühstück aus den Automaten war nicht wirklich genießbar ebenso die Säfte

Helpful?

Emilia Paola

Verified booking

family_with_children

Standard Room

Stayed in Jun 24, 2026

"Exceptional"

Exceptional

10.0

Helpful?

Castillo

Verified booking

solo_traveller

Standard Room

Stayed in Jun 23, 2026

"Excellent"

Excellent

8.0

Helpful?

Anthony Xavier

Verified booking

solo_traveller

Standard Room

Stayed in Jun 23, 2026

"Un hotel maravilloso para dejarse caer en el norte de Tenerife"

Exceptional

10.0

El alojamiento está genial así como las salas comunes y las piscinas , jacuzzi etc

Cada vez se valora más tener aire acondicionado

Helpful?

Edina

Verified booking

couple

Standard Room

Stayed in Jun 23, 2026

"Excellent"

Excellent

8.0

Si es muy bonito personal muy amable

Reserve un habitación estándar con mi hijo de 15 años y me dieron un habitación para discapacitados fatal cama bajo 20 cm de suelo ducha sin mampara con silla para personas con minusválido .Gracias a una señora muy cariñosa ella nos cambió y se pidió perdón por la actuación de su compañera

Helpful?

Víctor Manuel

Verified booking

couple

Standard Room

Stayed in Jun 23, 2026

"Excellent"

Excellent

8.0

Helpful?

Yaiza

Verified booking

solo_traveller

Standard Room

Stayed in Jun 23, 2026

"Experiencia desagradable"

Good

6.0

Todo el complejo de la zona de la piscina y la comida muy bien

Todo estuvo bien durante mi estancia, excepto un incidente con un camarero durante el desayuno buffet. Al retirar varios platos de mi mesa, me hizo un comentario sobre si necesitaba más platos con una actitud que percibí como claramente molesta y poco amable. En un primer momento pensé que se trataba de una broma, pero inmediatamente después fue a comentarlo con otro compañero y ambos miraron hacia mi mesa, lo que me hizo sentir señalado y bastante incómodo. Posteriormente entendí que el comentario podía estar relacionado con el uso de varias tazas. Sin embargo, esto se debió a que la máquina de café no funcionaba correctamente y tuve que realizar varios intentos para servirme un café en condiciones. Considero que la actitud del camarero fue poco profesional e inapropiada. Independientemente del motivo, un cliente no debería sentirse juzgado o reprendido por utilizar la vajilla necesaria en un servicio de buffet. Fue una experiencia desagradable que no se corresponde con el nivel de atención que esperaba de un hotel de 4 estrellas.

Helpful?

Maria

Verified booking

couple

Standard Room

Stayed in Jun 22, 2026

"Maravilloso."

Exceptional

9.0

Magníficas instalaciones y magnífico el personal.

El bufet un poco monótono.

Helpful?

cosimo

Verified booking

couple

Standard Room

Stayed in Jun 22, 2026

"Bellissimo da ripetere al più presto"

Exceptional

10.0

Servizi e Pulizia

Mi è piaciuto tutto

Helpful?

3 4 5

Hotel Puerto Palace

About the Property

Facilities & Amenities

Important Information

Check-in & Out

Property Notes

Check Room Availability

Available Rooms

Standard Single Room

Amenities

Economy Double Room

Amenities

Double Room with Pool View

Amenities

Double Room with Sea View

Amenities

Family Room

Amenities

Standard Double Room

Amenities

Standard Room (2 adults and 1 child)

Amenities

Double Room Single Use, Pool View

Amenities

Double Room Single Use

Amenities

Standard Single Room, Sea View

Amenities

Standard Single Room, Pool View

Amenities

Double Room Single Use, Sea View

Amenities

Double Room, Pool View (2 adults and 1 child)

Amenities

Guest Reviews

Categories

Select topics to read reviews

"Excellent"

"Schönes Stadthotel mit tollem Pool/Garten und schönem Ausblick auf den Teide und das Meer"

"Exceptional"

"Excellent"

"Un hotel maravilloso para dejarse caer en el norte de Tenerife"

"Excellent"

"Excellent"

"Experiencia desagradable"

"Maravilloso."

"Bellissimo da ripetere al più presto"