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8.6 / 10 Guest Rating

Hotel Puerto Palace

Doctor Cobiella Zaera, s/n, Puerto de la Cruz, es

Hotel Puerto Palace - main view

About the Property

Gardens and Terraces:
Hotel Puerto Palace offers a serene setting with lush gardens and inviting terraces, perfect for relaxation and enjoying the outdoors.

Swimming Pools and Family-Friendly Amenities:
With three swimming pools and a dedicated kid's pool, guests of all ages can splash and play. Families will appreciate the thoughtful amenities for children.

Dining and Entertainment Options:
Indulge in a delicious buffet breakfast, savor dinner at the on-site restaurant, and unwind with live music at the bar. The hotel provides a variety of dining and entertainment experiences for a memorable stay.

Experience a delightful blend of comfort and leisure at Hotel Puerto Palace. Book now to secure your stay at this vibrant hotel.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From November 1 through April 30 in the dining room for dinner guests are required to wear long pants and sleeveless shirts are not allowedWhen booking half board, note that drinks are not included. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Single Room - Photo 1
Standard Single Room - Photo 2
1/2

Standard Single Room

This air-conditioned single room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.

20 sqm
Sleeps 1
1 Twin bed (90-130 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

Room STANDARD

Non-refundable
Breakfast Included
20% OFF$146.64

$117.31

Includes taxes & fees

Room STANDARD

Non-refundable
Half Board
20% OFF$207.43

$165.94

Includes taxes & fees
Economy Double Room - Photo 1
Economy Double Room - Photo 2
Economy Double Room - Photo 3
1/3

Economy Double Room

The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a bidet. The unit offers 1 bed.

32 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

DOUBLE ECONOMY 2 ADULTS

Non-refundable
Breakfast Included
20% OFF$135.53

$108.42

Includes taxes & fees

DOUBLE ECONOMY 2 ADULTS

Non-refundable
Half Board
20% OFF$187.66

$150.13

Includes taxes & fees
Double Room with Pool View - Photo 1
Double Room with Pool View - Photo 2
Double Room with Pool View - Photo 3
Double Room with Pool View - Photo 4
Double Room with Pool View - Photo 5
Double Room with Pool View - Photo 6
1/6

Double Room with Pool View

The spacious double room provides air conditioning, a wardrobe, a balcony with pool views as well as a private bathroom featuring a bath.

32 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

DOUBLE POOL VIEW 2 ADULTS

Non-refundable
Breakfast Included
20% OFF$151.15

$120.92

Includes taxes & fees

DOUBLE POOL VIEW 2 ADULTS

Non-refundable
Half Board
20% OFF$203.3

$162.64

Includes taxes & fees
Double Room with Sea View - Photo 1
Double Room with Sea View - Photo 2
Double Room with Sea View - Photo 3
Double Room with Sea View - Photo 4
Double Room with Sea View - Photo 5
Double Room with Sea View - Photo 6
1/6

Double Room with Sea View

The spacious double room provides air conditioning, a wardrobe, a balcony with sea views as well as a private bathroom featuring a bath.

32 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

DOUBLE SEA VIEW 2 ADULTS

Non-refundable
Breakfast Included
20% OFF$160.31

$128.25

Includes taxes & fees

DOUBLE SEA VIEW 2 ADULTS

Non-refundable
Half Board
20% OFF$212.45

$169.96

Includes taxes & fees
Family Room - Photo 1
Family Room - Photo 2
Family Room - Photo 3
Family Room - Photo 4
Family Room - Photo 5
Family Room - Photo 6
1/6

Family Room

The spacious family room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a bidet. Boasting a balcony, this family room also offers a safe deposit box and a flat-screen TV with satellite channels. The unit offers 3 beds.

44 sqm
Sleeps 4
2 Twin bed (90-130 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

FAMILY ROOM TWO BEDS

Non-refundable
Room Only
20% OFF$225.67

$180.54

Includes taxes & fees

FAMILY WITH BALCONY (2+0)

Non-refundable
Breakfast Included
20% OFF$236.16

$188.93

Includes taxes & fees

FAMILY ROOM TWO BEDS

Non-refundable
Half Board
20% OFF$286

$228.8

Includes taxes & fees
Standard Double Room - Photo 1
Standard Double Room - Photo 2
Standard Double Room - Photo 3
Standard Double Room - Photo 4
1/4

Standard Double Room

The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a bidet.

32 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
2 Twin bed (90-130 cm wide)
Amenities
Safety deposit boxTVTelephoneAir conditioningHair dryerRefrigerator

DOUBLE STANDARD 2 ADULTS

Non-refundable
Breakfast Included
20% OFF$140.75

$112.6

Includes taxes & fees

DOUBLE STANDARD 2 ADULTS

Non-refundable
Half Board
20% OFF$192.89

$154.31

Includes taxes & fees
Triple Room, Sea View - Photo 1
Triple Room, Sea View - Photo 2
Triple Room, Sea View - Photo 3
Triple Room, Sea View - Photo 4
Triple Room, Sea View - Photo 5
1/5

Triple Room, Sea View

1 King Bed and 2 Large Twin Beds OR 3 Large Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phoneComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
1 King bed (151-180 cm wide)
2 Twin bed (90-99 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

TRIPLE SEA VIEW

Non-refundable
Room Only
20% OFF$241.84

$193.47

Includes taxes & fees

Triple Room Sea View

Non-refundable
Breakfast Included
20% OFF$294.7

$235.76

Includes taxes & fees
Standard Triple Room - Photo 1
Standard Triple Room - Photo 2
Standard Triple Room - Photo 3
Standard Triple Room - Photo 4
1/4

Standard Triple Room

1 King Bed and 1 Large Twin Bed OR 3 Large Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phoneComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
3 Twin bed (90-99 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

TRIPLE STANDARD

Non-refundable
Room Only
20% OFF$207.99

$166.39

Includes taxes & fees

Budget Triple Room

Non-refundable
Breakfast Included
20% OFF$249.19

$199.35

Includes taxes & fees
Standard Room (2 adults and 1 child) - Photo 1
Standard Room (2 adults and 1 child) - Photo 2
Standard Room (2 adults and 1 child) - Photo 3
Standard Room (2 adults and 1 child) - Photo 4
Standard Room (2 adults and 1 child) - Photo 5
1/5

Standard Room (2 adults and 1 child)

1 King Bed OR 2 Large Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

Standard Room

Non-refundable
Breakfast Included
20% OFF$158.5

$126.8

Includes taxes & fees

FAMILY, SUITE

Non-refundable
Half Board
20% OFF$298.31

$238.65

Includes taxes & fees
Triple Room, Pool View - Photo 1
Triple Room, Pool View - Photo 2
Triple Room, Pool View - Photo 3
Triple Room, Pool View - Photo 4
1/4

Triple Room, Pool View

1 King Bed and 1 Large Twin Bed OR 3 Large Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phoneComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
3 Twin bed (90-99 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

TRIPLE POOL VIEW

Non-refundable
Room Only
20% OFF$223.41

$178.73

Includes taxes & fees

Pool View Triple Room

Non-refundable
Breakfast Included
20% OFF$277.95

$222.36

Includes taxes & fees
Double Room Single Use, Pool View - Photo 1
Double Room Single Use, Pool View - Photo 2
Double Room Single Use, Pool View - Photo 3
1/3

Double Room Single Use, Pool View

1 King Bed OR 2 Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 1
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

DOUBLE ROOM POOL VIEW WITH BALCONY (2+0)

Non-refundable
Breakfast Included
20% OFF$171.24

$136.99

Includes taxes & fees

DOUBLE ROOM POOL VIEW WITH BALCONY (2+0)

Non-refundable
Half Board
20% OFF$230.26

$184.21

Includes taxes & fees
Double Room Single Use - Photo 1
Double Room Single Use - Photo 2
Double Room Single Use - Photo 3
1/3

Double Room Single Use

1 King Bed OR 2 Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 1
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

DOUBLE ROOM SINGLE ROOM 1 BED

Non-refundable
Breakfast Included
20% OFF$164.63

$131.7

Includes taxes & fees
Standard Single Room, Sea View - Photo 1
Standard Single Room, Sea View - Photo 2
Standard Single Room, Sea View - Photo 3
1/3

Standard Single Room, Sea View

1 Twin BedBalcony/patio with sea viewsInternet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phoneComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 1
1 Twin bed (90-99 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

Room SEA VIEW

Non-refundable
Breakfast Included
20% OFF$170.29

$136.23

Includes taxes & fees

Room SEA VIEW

Non-refundable
Half Board
20% OFF$228.44

$182.75

Includes taxes & fees
Standard Single Room, Pool View - Photo 1
Standard Single Room, Pool View - Photo 2
Standard Single Room, Pool View - Photo 3
1/3

Standard Single Room, Pool View

1 Twin BedBalcony/patio with pool viewsInternet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phoneComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 1
1 Twin bed (90-99 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

Room POOL VIEW

Non-refundable
Breakfast Included
20% OFF$159.25

$127.4

Includes taxes & fees

Room POOL VIEW

Non-refundable
Half Board
20% OFF$218.61

$174.89

Includes taxes & fees
Double Room Single Use, Sea View - Photo 1
Double Room Single Use, Sea View - Photo 2
Double Room Single Use, Sea View - Photo 3
Double Room Single Use, Sea View - Photo 4
1/4

Double Room Single Use, Sea View

1 King Bed OR 2 Large Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Roll-in showerNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 1
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

DOUBLE ROOM SEA VIEW WITH BALCONY (2+0)

Non-refundable
Breakfast Included
20% OFF$181.55

$145.24

Includes taxes & fees

DOUBLE ROOM SEA VIEW WITH BALCONY (2+0)

Non-refundable
Half Board
20% OFF$240.59

$192.47

Includes taxes & fees
Double Room, Pool View (2 adults and 1 child) - Photo 1
Double Room, Pool View (2 adults and 1 child) - Photo 2
Double Room, Pool View (2 adults and 1 child) - Photo 3
Double Room, Pool View (2 adults and 1 child) - Photo 4
1/4

Double Room, Pool View (2 adults and 1 child)

1 King Bed OR 2 Twin Beds344-sq-foot soundproofed room with a balcony/patio Internet - Free WiFi Food & Drink - Minibar (fees may apply)Sleep - A down duvet, blackout drapes/curtains, and bed sheets Bathroom - Shower/tub combination with a rainfall showerheadPractical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Portable bathtub seatNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

32 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
MinibarTVTelephoneAir conditioningHair dryerDesk

DOUBLE POOL VIEW 2 ADULTS + 1 CHILD

Non-refundable
Room Only
20% OFF$163.61

$130.89

Includes taxes & fees

Guest Reviews

8.6
Excellent6689 verified reviews
AI Summary

Guests highly rate the excellent service from staff and frequently praise the beautiful pool area and gardens.

Categories

Cleanliness8.3
Service9.2
Location8.8
Room Quality8.4
Amenities8.7
Value for Money8.6
Food and Beverage8.1
Overall Experience8.8

Select topics to read reviews

J
JaneesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 22, 2026

"Very Good"

7.0

Happy hour,friendly and helpful staff,big room and bathroom.

Being on the first floor with no views or sun on the patio. No room service. The lack of restaurants and shops nearby.

Helpful?
M
MagdalenaesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Buen ambiente"

9.0

Me encantó la zona de jardines, piscinas, las vistas, el desayuno

El baño necesitaría una reforma

Helpful?
K
KATHERINEesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Excellent"

8.0
Helpful?
S
StuartesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Exceptional"

10.0

The food in the restaurant was amazing.

The noisy toilet flush

Helpful?
H
HernándezesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Buena experiencia con excepciones"

7.0

Las piscinas excelentes y la recepción junto a los camareros excepcionales

El personal de la limpieza deja mucho que desear, camas mal hechas, y sábanas sucias. Pésimo!

Helpful?
D
DesireesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Exceptional"

10.0

El descanso

Helpful?
J
JoseesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 21, 2026

"Agradable y confortable"

9.0

Los espacios comunes y el comedor tanto en el almuerzo como en la cena Mucha variedad

A las habitaciones les hace falta una renovación

Helpful?
D
DanielesES
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Mal"

5.0

Desayuno fatalla

La comida en general

Helpful?
F
Francisco JesúsesES
Verified booking
couple
Standard Room
Stayed in Jun 21, 2026

"Excellent"

8.0
Helpful?
M
MxFknesES
Verified booking
solo_traveller
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

10.0
Helpful?