Neptune Pwani Beach Resort & Spa Zanzibar

We don'nt regnet for choising neptune as our place to make holiday it is a nice and fantastic hotel with beautiful view amazing garden huge Swimmingpool delicious food clean rooms and best Service from Allen the best barman giving us nice cocktails with amezing smile

Staying in an all inclusive hotel is worrying when you require gluten free food. The F & B Assistant Manager, the Chefs and the waiting staff could not have been more helpful and welcoming. Not only were we catered for, we had choice of restaurant and food at each and the food was excellent! Ahsante sana to Swahera, Grace, Issa and Narendra The hotel was clean relaxed well appointed and on the beach. Sadly no sailing available through the water sports centre. The diving master Naheem was excellent however. The 3 day Safari arranged through Ali at the hotem was superb. Saw the Big 5 and the Ugly 5. Dream come true. FABULOUS hotel and staff. Would recommend for anyone needing GF food or a relaxing break.

We stayed at Neptune Pwani Beach Resort & Spa as a group of four (two families), in rooms 182 and 183, and everything was simply excellent. What impressed us the most was the kindness and warmth of the staff: from reception, to housekeeping, to the bar and restaurant teams. Everyone was genuinely friendly, gentle, and happy to welcome guests. With the hotel’s guidance, we visited a nearby village. The contrast between the luxury of the resort and the local reality is striking and deeply moving. Despite the poverty, the local people are cheerful, kind, and welcoming. It was a powerful and emotional experience that we will never forget. We spent most of our time inside the resort, where we felt completely safe and relaxed. If you are looking for a vacation where relaxation is the priority, a charter holiday in Zanzibar is a great choice, and Neptune Pwani is an excellent resort. Highly recommended.

This Hotel is super and top of zanzibar we appreciate the Service Provided we enjoy the beach nice and huge Swimmingpool delicious food and well cleaned rooms all in all Our great appreciation goes to mr Allen he is the best Service barman ever with his golden smile friendly and industious

The overall experience was great, would surely recommend NARENDRA SINGH JHALA FROM THE FOOD N BEVERAGE MANAGER - he took great care as we were vegetarians and made sure our food issues are taken care of, even when we were visiting for sightseeing the breakfast was been taken care for to-go. During booking reservations for dinner we had been guided well for various restaurants by him. Chef RANA and other chef also made sure we get great food in other restaurants THAI, ITALIAN AND INDIAN. Mr. joseph in reservation was very friendly and all the staff at front desk are welcoming.

the bed single were too narrow, the birds during meals and during the beach are very annoying. needs to be taken care of.

During our second stay at Neptune Pwani Beach Resort, we were welcomed by the same staff as two years ago, who gave us a warm welcome, as if we were family. Everything was perfect. The room was cleaned every day and had a beautiful balcony and very comfortable bedding. As for the food, the buffet restaurant offered a variety of high-quality dishes every day. Thank you to Narendra, the head chef, and his entire team. On the beach, the staff was on hand to set up our lounge chairs as soon as we arrived, and there were enough for everyone, as well as exceptional beach service. The hotel staff were very attentive, and in a completely natural way. Zanzibar is the most welcoming region in Africa. A big thank you to all the staff, we will be happy to return. A high-quality hotel that we recommend without hesitation.

We came year to celebrate the new year it was really nice and the beach was beautiful.The food and restaurant was so nice. I would like to highlight Allen as a very good man since we’ve been here he’s so friendly and good cocktail maker and has a good smile. Neptune we will be back again

Jambo! We have recently came back from Neptune after fantastic 14 nights. Leaving this place was truly heartbreaking. Resort is lovely and very well maintained place. Rooms and Public Area very clean and well looked after. Food great. Staff amazing. All brilliance goes to them. They made us feel at home. They made us feel at ease. They made us feel comfortable and welcomed. Brayan, Michael; Juma; Abdul, Marciano, Faith, Constantia, Ramadan; Justin, James; and guys at coconut station. You all are truly amazing gems. Kind, hardworking, professional, attentive, dedicated people. Thank you so so much for looking after us. Asante sana! Sun and Sand Travel Desk - recommended. Thank you also to Mr Balwant for being so super accommodating and flexible with our check-out time. We had an excellent time at Neptune and would absolutely recommend this resort to everyone.

The Hotel is located in the north East. Rooms are nice and big but really sensitive to sounds from outside. The whole Staff is amazing. 6 Stars if possible for them all. From Housekeeping, Gardening, Waiters etc. They are more than friendly and absolutely great. Allen is Doing a great Job at the bar, also James is amazing like all the staff we were luckily able to meet. Food is really good and changes almost every day. The whole Area is nice and green and in a good shape. We really enjoyed the Yogalessons in the morning. But... The Gym is horrible. You have Some Cardio Machines one Bench some Dumbells and a Multimachine. There are no Labels for the weights at the dumbells. The Multimachine or Tower is in such a bad shape, that it is absoluty useless. The towels smell really bad and old. It's more an empty room with some old useless fitness equipment than a gym. The spa looks really nice and we had a good Thai Massage. But it is quite expensive and you can only use the spa, when you book a massage. Otherwise you have to pay 10Dollar per hour. We weren't able to use the steam room or saune, because they weren't turned on. So you pay 10 Dollar per Hour for a pool. Also the activities offered by the hotel are quite expensive if you see the local prices and the salary of the local people. The biggest problem is not a fault of the hotel but affected our stay a lot. As soon as you leave the hotel area and go to the beach or in the ocean you're surrounded by people that want to sell you something. From activities to souvenirs etc. And they don't accept a No or that you want some privacy. It's impossible to go for a swim or a walk. We felt caged in the hotel because of that situation. It was a nice stay and we are more than thankful for the nice service of the staff. But we won't recommend it at all.

i enjoyed de service from the poolbar and the restaurants, they are very nice and Allen is the best barman. they are very nice and smiling all day.