Fawsley Hall

The hotel is surrounded by rolling fields and lakes, in a lovely rural location. Driving along the country lane and going through the hotel's gates is a great way to arrive. However, unfortunately, we found the hotel experience very underwhelming. We paid extra for a superior feature room, but it was not money well spent. The room was a good size but lacked any character and felt very soulless with white walls, old-fashioned carpets and dark traditional furniture. Although, the bed was comfortable and the shower was good. The service was also below par. While the staff were friendly, there is a distinct lack of training and experience. Everything took a long time and when it did arrive was not always correct or served unprofessionally, such as coffee coming cold, wrong and spilt over the sides of the cup. The food at dinner was OK but overpriced. The hot breakfast food was good, but the cold continental was quite depressing in a dark room with lots of packaged goods and a lack of freshness. The spa is the main attraction and is well-equipped, and my wife had 2 very good treatments. However, it is let down by tidiness with used towels and empty glasses left out. It is also expensive - £3 for a cereal bar! Generally, I think the hotel needs to focus on the basics of providing good service and standards to justify the price. There were multiple occasions this was lacking - uneven tables, drinks not coming, spa till not working, no umbrellas, rubbish under sofas.

A lovely stay and relaxing. But small things need to be addressed Bathroom no flash guard on shower door could become dangerous if someone fell Getting out of shower. Would have thought if you booked two rooms you would both been in same building especially as the hotel was quiet.

A wonderful ‘get-away’ location. Subtly grand ; Bitesized. Poor value for money in the Dinner menu.

Great

The hotel is lovely, very well maintained and clean. I only stayed overnight so didn't have a chance to visit the spa however everything else was fantastic, including the breakfast!

Pros: lovely location, unique property Large clean room Excellent staff and customer service Great breakfast Fantastic pool and spa- clean and luxurious Cons: Evening meal very overpriced for average- disappointing food Room decor dated Small bathroom no bath Our room was very far from front desk - and several flights of stairs. Would have been difficult to access if any mobility issues at all. Even if don’t usually request accessible room would be worth confirming with hotel what stairs / distance to room

Excellent stay - room & food was superb

Absolutely excellent from start to finish….

This is the second time we have stayed at the hotel, the service was much better last time. our room was not cleaned properly, we had to find loo roll in the public toilets, very little table service in the bar/ courtyard area. the food however was excellent and the staff were very friendly, but overall we felt the experience was bellow standard for the price and a lot worse than previous. most of the staff seemed to be trainees which I understand but you would think at a 4 star hotel an experienced member of staff would be on hand to make sure we were well looked after.

A bite-size stately home experience ! Elegant comfort and a real warmth about the place. Lots of personality... Ideally located in beautiful countryside but within striking distance of the M40, this place offers escapism, food food and a great nights sleep. Excellent service all round with stand out performances from Mo at breakfast and Loren on front desk.