Royal Hotel Oran - MGallery Collection

Ac was not working in our room. Front desk said they would send a technician but they never did. Other than that the facility was okay! I wouldn’t say it should be a 5 start I would give it a 4 or 3 star. Breakfast had some weird selections, wasn’t very edible.

I don’t usually write reviews, but after spending 10 days at The Royal Hotel MGallery in my hometown, I felt I had to share just how exceptional the experience was from beginning to end. I arrived at 3am, tired and expecting a quiet check-in, but instead, I was greeted by Yassine, whose warmth and professionalism set the tone for the entire stay. Naima at the front desk was just as lovely, always smiling, helpful, and genuinely kind. Breakfast each morning was something I actually looked forward to, thanks to the great team led by Houari and Karima, and the tall head chef (whose name I didn’t catch, sadly). They made each morning feel relaxed and enjoyable, and the food was spot on. A huge thank you as well to Assia and Amina from housekeeping, they kept everything immaculate and were always friendly. And I really appreciated Alilou from the security team, he was polite, reassuring, and just made you feel safe. What stood out the most, though, was the warmth and genuine hospitality from everyone I came across. It didn’t feel like just good service it felt personal. I was made to feel welcome, valued, and looked after in a way that really stayed with me. To everyone at the hotel: thank you for making my stay so special. You’re a fantastic team, and you represent both the hotel and the Accor Group incredibly well. I’m already looking forward to seeing you again in August. Warm regards, Dr. Habib Bouzidi

Location

Nothing

The location. The professionalism of the staff and their availability. Comfort and cultural decoration

The language spoken is French. The catering is not good (all the restaurants in the hotel)

bel hôtel de centre ville Mais pas familial, plutôt femme/ homme d affaires pour 1 ou 2 nuit . Hôtel fumeur salon de thé plutôt salon de café /boisson et cigarette Moquette au sol très sale Bon petit déjeuner Dîner hors de prix pour ce que c’est et pas de tarif enfant . Enfin voilà bien pour 1 ou 2 nuits pas plus.

This is a smart, modern hotel right in the centre of Oran just off Place 1er Novembre. I booked over the phone and the price in Algerian Dinars was very reasonable. On arrival I was offered inclusive dinner for only DZD1500 extra per night, which was also great value. The only downside was that I was the only diner in the buffet restaurant until after 9pm, which was a bit strange. But the food was great, as was breakfast. The only problem I encountered was that the aircon in my room wasn't working, but reception quickly switched me to another room. I had a room overlooking the inside courtyard of the hotel, which didn't have a view but was very quiet.

Séjour d'une nuit, mais le personnel très attentif et la chambre très confortable.

Un des meilleurs hôtels en Algérie, veuillez accepter ma gratitude dans tous ce que vous faites.