Adara Hotel Richmond

Property is clean and staff are friendly and helpful. Good location can walk to MCG , Rod Laver Arena or catch tram into city . Coles supermarket in walking distance and plenty of wonderful food options . Good range of different types of shopping available. Would recommend.

Great location, on site safe parking, easy walking distance to the venue we were going too to see a band, friendly staff on arrival, our room was so spacious and had everything we needed, nice and qiuet, clean and tidy throughout the hotel, we would definitely stay here again.

Don’t stay here. Weird security out the front, four security men won’t say why they are here. Okay. The check in desk has been locked up all day. Strange. Room smelt strange and musty. Bathroom was dirty. Double the price of a room at a nicer hotel just up the road. I’d give it zero stars but don’t have the option. Please give me my money back! (Ps I’m not a Karen trying to get a free deal, this place is literally not worth the money. I don’t feel safe, clean or comfortable)

Within 2min walking distance to Epworth hospital which was perfect for us. Absolutly beautiful rooms. Very clean & quiet with great access to all necessary ammenties. Highly reccommended.

Pretty run down considering the price. Also no maintenance of the rooms over your stay, bedsheets and towels are not changed unless requested.

Unfortunately I was nearly eaten alive on my legs and arms by bed bugs on my 3 night stay. Management refunded me the cost of my room but refused to admit to the bed bugs or to fumigate the room. I was left to pay medical expenses for the very itchy bites and the problem of dry cleaning all my clothes to ensure I hadn’t carried any bugs away with me.

Close to the hospital where I had to visit everyday

Close to Epworth Hospital where my husband was for an operation.

I stayed here with my elderly mother for 3 nights in mid September 2024. We had two separate rooms on the ground floor. The morning after checking out, my mother realised she was covered in bed bug bites on her legs and arms. We immediately notified the hotel who said they would fumigate the rooms. We also emailed asking for some money back as well as to pay for the cost of fumigating the apartment we had moved to, in case that was now also infected with bed bugs. The hotel was not particularly interested, seemed confused as to who we should notify and has still never responded to any of our emails over 3 weeks later. They did eventually offer to refund the cost of my mother's room, but overall I was very surprised at the lack of interest or sympathy given my mother had literally hundreds of bites and had to see a doctor in Melbourne. We are out of pocket by about $500 given the costs we incurred in the new apartment as we could not take the risk that we might have taken some of Adara's bed bugs with us. Having used the gym at this hotel, I am not sure how often they clean it so perhaps hygiene and cleanliness is not the best. For anyone considering staying here I would recommend avoiding it.

Shady and incredibly unprofessional. Booked accommodation back in February for AFL Grand Final weekend, only to have the Hotel randomly cancel my booking less than a week out, citing “electrical maintenance issues”, which is another way of saying “we can maximise our inventory revenue by on-selling your room for three times as much as the rate you secured 7 months ago”. Absolutely no care or concern for how this cancellation affected my plans, and when the Hotel Manager tried to find alternative accommodation for me, it was half an hour further away from the MCG, looked like the rooms would smell dank, AND they tried to charge me $325 per night as a “sign of goodwill” when I could book the same room on another website for $290. Lol. So make your booking with Adara at your own risk, knowing that they can and will cancel your booking if someone wants to pay more for your room. Hopefully they can fix their fake electrical issues so nobody gets fake electrocuted.