High Street, Wincanton, England, BA9 9JF, Wincanton, GB
Convenient Amenities: Enjoy complimentary wireless internet, banquet hall, and a vending machine.
Dining and Drinks: Satisfy your taste buds at the on-site restaurant and unwind with a drink at the bar/lounge.
Featured Amenities: Benefit from multilingual staff, free onsite parking, and additional vending machines.
Book your stay at Dolphin Hotel now for a convenient and enjoyable experience in Wincanton!
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Nice place in a quite village Staff is amaizing Breakfast is great Would stay again
Friendly staff ,clean room ,comfy bed . And a very nice breakfast ,decent sausage and bacon. It was all self-service ,but ideal for what we needed .pleasant stay 😁
The Dolphin Hotel-was dirty! We left! We did not get the room we booked as apparantly they don’t have rooms with 2 double beds as asvertised!
Too noisy and could be cleaner... Food was good though.
Nothing it was all good just what we were hoping for.
Prompt and friendly when I arrived. The room was large and comfortable. Good selection of teas and coffee in the room. As usual, the shower was sufficient. Good Wifi signal. Plenty of parking space in the car park. Breakfast is buffet style; cereals and cooked, plus some fruit. My room overlooked the courtyard but it was very quiet.
Room had been left unattended, with window 4 inches open (it was only 3degrees outside) the radiator was off. They refused outright to provide a better room. All bedding was cold and I had to sleep with my coat on the bed for extra warmth. It took over 90 minutes to get comfy. The room is above a small courtyard, where there is a yellow floodlight. This sends a significant amount of light pollution, so whilst a blind was provided, I had to establish a makeshift blind to reduce the light coming in the room. The hotel shows many signs of inadequate investment. The room I was in, the bathroom door would not close completely, the windows were drafty, the floors are soft and creak. The hot tap was inadequately tightened. The fan dirty and partially blocked. Breakfast was unapatising, bland, greacy and out of the 1980 s.
Noise until late it's a rough old place were the locals like to drink. Not my type of place
I have photographs to prove how dirty the hotel was. Ceiling Brown with damp. Paintwork dirty. If I could have moved elsewhere I would not have stayed. I would hope you will reply to this message as I always book with you but would be hesitant to do so in the future
My wife and I booked here for 2 nights, we are both pensioners and have travelled extensively throughout the UK, this was the worst experience we have ever had and totally ruined our weekend break and I really don’t know where to start! Let’s try, room 15, tiny, box room that should not even be used for single occupancy never mind a double, no wardrobe or dresser for storage, we lived out of suitcase, no coat hangers, no seats, no windows! There was a skylight which we had no control over; this was covered in bird droppings! Shower/toilet room smelled of urine, carpet was dirty, second night we were kept awake till 2am by loud music, we weren’t sure whether this was downstairs or an adjacent building but as I say we couldn’t close the skylight to dim the noise, but even if we had closed it we would have been too hot. TV remote was filthy; we bought some antibacterial wipes ourselves to clean this, room door closed with Yale lock but we were unable to ‘lock it’ as this was broken. Toilet macerator was noisy and constantly making ‘rumbling noises’ which we did not understand at first. The only thing that appeared to be acceptable was the bed linen ‘appeared’ to be clean. We wanted to book into another establishment but all were full due to social events planned over the weekend. We did not complain because to be honest we were in a state of shock and though we’d just soldier on and look forward to getting home.
