Horsley Lodge Hotel

Beautiful place breakfast was amazing

The room lacked basic amenities such as salt and pepper pots, cutting knife and chopping board, no tissue paper or knapkins and1 role of toilet paper. Internet signal was weak and kept disconnected, no etwork coverage in the area for 3 different networks and the phone line was down. No explanation of how to use the sauna was offered. Payment was taken at check in with out us being informed and payment was request again at check out, this lead to a 15 minute delay for us while the hotel organised themselves better.

Hotel fine, restaurant service slow and food very much pub grub

Sanitary bin in ladies toilets was overflowing with feminine products from Friday night, still not emptied Sunday Didn’t get our room serviced on our 2nd night, disappointed Some sort of repairs being carried out at 9am Sunday morning woke us from slumber Food was very good and served piping hot, staff in restaurant and both bar were excellent.

Have to say the staff who dealt with us front of house and I the restaurant, are pretty much the best I have ever experienced. Only downside of anything was kitchen side as waited over an hour for breakfast after ordering

A very enjoyable one night stay. We had booked a junior suite but asked to swap rooms to a different type, with a golf view. The receptionist was happy to oblige and all was sorted swiftly. We were so pleased with our decision as the view down the eighteenth hole and across the surrounding countryside was fabulous. The delicious and plentiful breakfast was freshly prepared and made to order.

I needed a room for a couple of nights around Horsley Village. The Lodge is an excellant location and the rooms are adequate and clean. Wonderfull setting in the countryside

The cottage is charming and great for a family with two kids, but it requires more maintenance and cleanliness. Particularly, the space at the top with the single beds was dusty, I found several flies and spiders. We had dinner with friends at the restaurant, and the food was good, and the service was efficient and kind.

Friendly helpful service in delightful setting excellent

Lovely hotel and venue, a place you instantly feel relaxed and happy to be in!