Hotel Encounter Nepal

Kathmandu suffers with regular powercuts which makes it very hard to sleep. The fan fails and the food is not fantastic. The staff are polite and the hotel is better than others. Appropriate location, nothing more and nothing less.

Started off with a disappointment that the hotel could not send the promised pick-up taxi, but Ms. Suraksha made up for it by asking us to get a taxi for which the hotel would pay. When we reached the hotel we were well-received and promptly assigned the room on 2nd floor (as per our request). The entire staff from receptionist, security, catering were all very courteous and helpful. So too was Mr. lama of the Travel Desk at the hotel. The only weakness is the lack of a lift, especially if you are housed in the 4th floor. Nice hotel, enjoyed the stay and would stay again if opportunity arises.

Really enjoyed my stay here, staff were very welcoming and eager to help

Stopped here for one night after staying in pokhara, hotel was fantastic for the price was expecting a lot less and a lot worse. It has every basic amenity you may need and hotel staff could not do enough for you ! Food was very good, great service. I plan to stay here again if I go back !!

Best aspect of the hotel was the exceptional food and staff. The restaurant boasts a relaxing and enjoyable atmosphere. We were a family of five and stayed there twice over a couple of weeks. The rooms are average but represented reasonably good value for money. Not really much point in having an air conditioner because the power is constantly cut and wifi is also hard to obtain. Be careful of reception girls when they tally your bill...had the same girl try to sting me twice!!!! Ultimately I would recommend the restaurant over above the hotel. Look out for their grill/barbecue nights! Delish!!!

Positives: This hotel is clean and well-maintained, with a very nice restaurant. Negatives: The traffic noise in our street-facing room was unbearable. We couldn't sleep until we moved to a different room. Also, the travel manager is very pushy to sell his tours, so we had to go elsewhere to get reliable info.

Calm in a sea of caos.

Close enough to the main part of Thamel to be a 5 minutes walk to restaurants and bars, also very close to where buses depart / arrive for Pokhara trips etc. Not particularly modern or up to date but friendly and fine for the price.

The rooms are nice enough and clean. Sometimes there was no hot water in the shower but most of the time was fine. Staff are friendly, they are keen for you to use their vehicles to get around, although this is much more expensive than tourist bus or local transport. I would stay here again, close to main part of Thamel.

The staff were exceptionally friendly and helpful. The changed money, got me a SIM card, recommended a good massage, and were always smiling and engaged. The room was clean, nice sunny windows, hot water. The restaurant was good. The internet was slow at times, but functional. The electricity goes off regularly in Kathmandu, but the hotel turns on their generator immediately. I will return to this hotel. The location is just outside the Thamel district, so it was quiet, but close to the action.