Loui Talpiot Hotel

Nice place, friendly staff.

Awesome place. Great location and wonderful facilities. The room and public roof area were great. The staff was friendly, helpful, and really cared about your comfort and needs. The affordable price made it all the better!

I felt unsafe late at night and worried about my car left on the street. Once I was inside the hotel area I felt safe.

This is a reasonable hotel for the price, however it is in a poor location.

Everything is okay, except that when we got to the hotel to check in, they only have one room for us when I made 2 room reservations. But the owner corrected it somehow.

Hotel staff were not initially able to find the Expedia booking which meant frantic calls overseas. The booking was then found.

We were told they only had one room available (they had several). We were told it would take an hour to be cleaned (though this was already 6 pm and it took until 8:30 pm). We were told the ‘German Colony’ (restaurants, etc.) was a 5-10 min. walk away (perhaps 45 min or so as we never made it in 30 minutes). Returning to the hotel, at 8 pm, the room was still not ready. On top of this, our hotels.com reservation was cancelled by the staff so that they did not have to pay hotels.com the standard 10% of the rate and could instead keep 100% of the rate. I completely understand this but when they cancel our reservation, we also lose our credit for one night’s stay towards a free room; the reason we use hotels.com.

First things first...we couldn't find the place. I don't know how the translation of the street names works from Hebrew to English and from the hotel to Expedia, but missing all or some of the street name is not conducive to people actually finding the place. It was listed as Halutz. The actual street name is HeHeluts. So we ended up not being close. Fortunately we were able to call for directions. The attendant was really nice and responsive....but still not good. Once we got checked, and all looked well, we hit another big hiccup. 1. The attendant couldn't find the right key and the keypad didn't work. So he had to go back and forth several times. 2. I booked single beds. There was 1 double. Problem was we are two guys who are NOT a couple. This seemed to surprise the attendant, who couldn't understand why we wanted to change rooms. 3. Thin walls....our next door neighbors were loud. We asked for another room, which was in an apartment building 400 meters away. The room was a nice size with two single beds like we asked....but still not okay. There were two cups of coffee in the room (from the previous guests). It looked like tar when I poured them out. There was hair in the bed and no pillowcases on the pillows. If I hadn't pre-booked, I wouldn't have stayed.

The hotel itself was in a reasonable condition. Unfortunately, the whole experience was ruined by being double charged for the 1 nights accommodation. No response was obtained when contacting the hotel to enquire about this. I have yet to receive my funds back.

Loui M was difficult to find with the GPS and only had street parking. We did not experience problems with the car but were a little comcerned. I did not think the room was to be charged until we arrived, but that was done before we left. This is definitely not for business class or luxury trips. It is suitable for budget minded individuals.