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7.6 / 10 Guest Rating

Hotel Hacienda Mazatlán

Av. del Mar y Flamingos S/N, Mazatlán, SIN, 82100, Mazatlán, MX

Hotel Hacienda Mazatlán - main view

About the Property

Experience the charm of coastal living at Hotel Hacienda Mazatlán, where relaxation meets vibrant local culture.

Unmatched Views
Savor stunning vistas from our spacious terraces, perfect for unwinding after a day of exploring Mazatlán.

Culinary Delights
Indulge in delectable dishes at our onsite restaurant or enjoy the convenience of room service for a cozy in-room dining experience.

Modern Amenities
Stay connected with complimentary wireless internet access and enjoy the comfort of 97 well-appointed guestrooms, each featuring a private balcony and flat-screen TV.

Don't miss your chance to enjoy everything Hotel Hacienda Mazatlán has to offer; book your stay today!

Facilities & Amenities

Free WiFi
24-hour front desk
Terrace
Elevator
Safe-deposit box at front desk
Smoke-free property
Billiards or pool table
Snack bar/deli
Free self parking
Pool sun loungers

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties. Pool access available from 8:00 AM to 8:00 PM.Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.6
Very Good26 verified reviews
AI Summary

Guests highly rate the túnel directo a la playa and frequently praise the buena ubicación, instalaciones y atención.

Categories

Cleanliness6.8
Service8.3
Location8.3
Room Quality7.5
Amenities7.5
Value for Money7.5
Food and Beverage7.5
Overall Experience7.5

Select topics to read reviews

R
Rosanne
Verified booking
partner
Standard Room
Stayed in Apr 9, 2024

"Exceptional"

10.0

Clean and very convenient hotel, right on the Playa Norte malecón. Wonderful, helpful staff. Note that there is a lot of traffic and banda noise; you get used to it after a few days. This is typical of Mexican holiday destinations - bring earplugs if you’re a light sleeper. Great place, but the rooms are definitely not soundproof!

Helpful?
F
Francisco
Verified booking
family
Standard Room
Stayed in Mar 27, 2024

"Exceptional"

10.0

Muy buen servicio

Helpful?
M
Manuel
Verified booking
family
Standard Room
Stayed in Feb 7, 2024

"Exceptional"

10.0

Buen trato

Helpful?
C
Carlos
Verified booking
family
Standard Room
Stayed in Feb 3, 2024

"Excellent"

8.0

Very nice place to stay

Helpful?
A
Andrew
Verified booking
Standard Room
Stayed in Jan 25, 2024

"Exceptional"

10.0

Msjd

Helpful?
V
Viviana
Verified booking
family_with_children
Standard Room
Stayed in Aug 5, 2023

"Good"

6.0

El hotel está en el mero punto del malecon 10/10 Pero los aires de unos cuartos estaban descompuestos 🥵 de ahí en fuera todo estuvo muy bien ☺️☺️

Helpful?
Ó
Óscar Eduardo
Verified booking
Standard Room
Stayed in Aug 4, 2023

"Exceptional"

10.0

Buen hospedaje, lo recomiendo en un 90. Perfecta ubicación. Personal amable. Lugar cómodo.

Helpful?
L
Laodicea
Verified booking
family
Standard Room
Stayed in Jul 27, 2023

"Excellent"

8.0

Recomendado bien ubicado,Limpio , personal amable , Chek in Rapidísimo. Sin duda. Volvería a hospedarme en el

Helpful?
6
626garyz
Verified booking
NONE
Standard Room
Stayed in Feb 20, 2023

"Carnival Parade Package only So-So"

6.0

We bought tickets to watch the main carnival parade at the Hacienda Hotel. Overall it was just average. There were three rows of chairs (each row with about 100 chairs packed as tightly as possible) with no height separation between the rows, so those who weren't in the front row couldn't really see well. Also of note is the the parade goes down the other side of the avenue from the Hacienda, so with the throng of people, it was really hard to see the dance acts that followed most of the floats. We lined up at about 12:30 and there probably wasn't more than 20 people in front of us. The hotel came through the line and gave each party as many pieces of paper as each party wanted so that they could put them on the chairs as they went in, in order to "reserve" them. They opened up the seating at 1 PM, and, surprise those twenty people took the entire front row, and any other good spots. There was a couple of chairs in the front row that didn't have these pieces of paper on them yet, but when we went to sit in them, a woman threw a fit saying they were hers (and she was hurriedly sticking as many pieces of paper as she could on a slew of chairs). After a brief argument, not wanting to create a bigger scene than already had transpired, we went and sat near the end of the second row. In order to get in and out of these seats to enjoy the open bar or use the restroom, you have to somehow squeeze past almost 50 people. This simply cannot be done without bumping people and moving chairs. They are simply packed in way too tight. This tight seating also became a problem when the person to the left decided to constantly stand up and wave his arms, phone and drink in front of us and others in their seats. Outside of these issues, virtually all those attending were very polite and tolerant of the conditions. Also, the staff was friendly, restrooms were kept clean, and drinks and food were both good and plentiful. In all it really wasn't worth it, since you can easily find a spot to put a chair at the edge of the street and be in front for the parade which we have done before. It was good to give this a try, but I really doubt we would do this again at the Hacienda.

Helpful?
E
evangelina
Verified booking
Standard Room
Stayed in Feb 2, 2023

"Nos toco tiempo de remodelacion de habitaciones."

10.0

Excelente

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