Résidence Le Chalet du Mont Vallon

Great Location for ski in ski out. Lovely restaurant. Pool and steam room and sauna all good.

THIS WAS OUR FIRST TRIP BACK SINCE 2016. ABSOLUTELY EVERYTHING ABOUT OUR STAY AT LE CHALET DU MOUNT VALLON WAS EXCEPTIONAL AND EXCEEDED WHAT WE COULD HAVE HOPED FOR. IT WAS AN AMAZING EXPERIENCE AND WE CAN'T RECCOMMEND THIS HOTEL HIGHLY ENOUGH. THE HOTEL MANAGER AND STAFF WERE INCREDIBLY ACCOMODATING AND DID ALL THEY COULD TO MAKE OUR STAY AS POSITIVE AS BEST POSSIBLE. THE ROOMS, FACILITIES, RESTAURANT, LOCATION, SKI ROOM ETC WERE ALL FANTASTIC FOR A SKI HOLIDAY. WE WILL DEFINITELY COME BACK! THANK YOU TO THE TEAM.

Location and friendly staff

The Spa (for me it was too crowded so we didn’t use it)

Good location

Flexibility of the hotel with regard to late check-out or proper changing facilities.

Receptionist would not let us use the showers after we had had a days skiing

The location is excellent, with ski-in/ski-out access and easy walking distance to the center of the village via a public elevator. The hotel also has a heated locker room where guests can conveniently store their ski equipment each day, eliminating the need to bring it back to their rooms.

The hotel is great overall, but I have a few minor complaints: The hotel management team seems to assume that all guests are frequent skiers to Les Menuires, and does not consider that some guests may be visiting for the first time. This led to a few problems: In the several email communications we had before arriving at the hotel, the hotel did not explain how to get from Les Menuires station to the hotel. We mistakenly thought it was within walking distance, but it actually requires a transfer on the free shuttle bus line B. This information should be proactively communicated in emails. The hotel did not inform us that there are multiple public elevators in the small village of Les Bruyères, which guests can use to reach certain places. I believe these are all common knowledge for regular guests, but the Alps cannot only serve regular guests. There will always be new guests arriving every year. The hotel mentioned in an email that it would offer a 20% discount on Intersport, which is higher than the discount on the store's official website. So I didn't book online in advance, but when I arrived at the store, I found that the 20% price was much more expensive than booking online in advance with a 10% discount.