Casa Santa Ana Hotel Boutique - Spa

Maria Jose is the administrator and she was a wonderful host. She picked me up at the airport and she was flexible with all my requests. The place is small, but charming. Breakfast is huge with local fruit. Wonderful experience.

We loved our stay. The hotel is really sweet and the staff very friendly. They go out of their way to help.

Thank you Casa Santa Ana for the most amazing stay in Cartagena. Maria warmly greeted us and gave us a rundown of the city. The location is perfect- right in the heart of Getsemani off the main square, on a quiet but safe street, surrounded by beautiful art/buildings. You are right near great nightlife so easy to walk home and feel safe (Cafe Havana is down the street), but also a quick walk to el centro. The staff at the hotel is so accommodating and nice. The (free) breakfast was delicious and authentic, kept us full all afternoon. The rooftop pool is clean, serene, with great views of the city. The beds were like clouds, the rooms are modern and clean with great decor. You feel like you are at a spa/oasis. The hotel golden retriever is also adorable. All of these amazing things for a very low and reasonable price. I will definitely recommend friends and family to stay here. Thank you!

The hotel is cute but it is not a boutique. The best thing they have is the staff, really friendly and helpful. Breakfast is very good, fresh juices and fruits every day along coffee and your choice of eggs etc. The room has a good size, bed was comfortable and AC worked well. The bathroom is small and there was no hot water, even after the staff tried to fix it. The place has only 5 rooms but because of the quality of the doors, the room has no sound isolation, you hear everything from outside and I bet everyone outside can hear what is going on inside, so I guess it not a good place for honeymoon. The "spa" area is ok, but the service needs improvement. After rubbing me with a kind of mix of oil and sugar, the lady asked me to get into my bathrobe and go to get a shower in my room downstairs what I did not want to do as I had no hot water. The lady removed the things they had in the bathroom upstairs so that I could use it, and the water was cold too. The swimming pool is very small, unless you have kids you probably would not consider getting into it. The area is ok, everything is close in the old town. In general the place is nice, but I would try something different next time.

The only problem was hot water. Sometime it would take a long time for hot water or you would not have any at all. The hotel was very private.

Hotel staff was very helpful. Small hotel, very good, well appointed and nicely decorated. Great location,

The hotel is located only 100 feet from Plaza de la Trinidad which is a nightly gathering place for singers and musicians. There is music until about 10 pm each night. We had a first floor room on the street side so we heard the music.

Courteous staff Welcome juice Roof top pool Espresso machine for personal use! Great tv channel list

Great location! You're close to all the action without being overwhelmed by other tourists and vendors. Everything within the walled city is walking distance. The hotel really felt like home - so comfortable, very clean, very peaceful... great little oasis. The pool is tiny, but good enough for a quick dip to escape the heat. The staff are wonderful! They're so sweet and helpful - very attentive. I'd highly recommend this place!

Lovely reception at Casa Santa Ana Boutique Hotel! Room and bathroom were awesome - great combination of furniture, fantastic bed, small but excellent/clean bathroom. Wonderful attention to detail in terms of interior decoration, very stylish. WiFi works well. On TV both Spanish as well as English channels. Small pool on the roof, including nice beds & chairs to relax or have a wellness treatment. Very friendly staff and a good choice of food and drinks. Very tasty breakfast! Security was well taken care of - a very safe and nice place to stay in a colourful and vibrant neighbourhood just outside of Cartagena's old city walls.