Honeysuckle Executive Apartments

2 days before 3 of us were due to stay at another property in Newcastle, (a 2 bedroom apartment), I was called to say the apartment I had booked (Nouveau on Young) had become unavailable due to the people in it extending their stay. Suffice to say that a heated discussion entailed and even more so when the only alternative they offered was a 1 bedroom apartment with a trundle bed in the lounge room for my 70 year old sister to sleep in, in this so called "Executive Apartment" in a completely different suburb!! The only recompense the SMUG manager offered was free parking! OR of course the other option of cancelling our booking and getting a refund.... We had booked the other apartment 6 months before our stay as it is very near the Stadium where we were seeing a concert and obviously the whole of Newcastle was booked out by the time it came to 2 days beforehand. This apartment was ok, though not properly cleaned. The bedroom is small, the furniture is old and worn. The verandah not maintained. It certainly isn't big enough for 3 people to stay in comfortably! This company operates a string of properties in Newcastle and I would be wary of receiving any reliability, help, sympathy or recompense regarding your booking.

Good area to stay in for the weekend. Would do it again

We were not sent the correct codes to enter the property room and not sent the car park boom gate code and finding a parking spot is difficult. When trying to enter the car park to lift area door code, it is that dark you cannot see the key pad.

One of the rooms in the 2 bedroom apartment where our baby was going to sleep my husband found the light was sparking. We informed staff and no one took it serious. Guy came to look to take a photo and then blew the whole apartments power resulting in us having to move to a 1 bedroom smaller apartment at night when we were trying to put our baby to sleep. That room had a broken door. Had to move rooms again the next day. Staff were not helpful and didnt seem interested at all. We were told we would be compensated as i payed for the 2 bedroom apartment and we havent had a phone call whatsoever. I think its very poor service when you have to change rooms twice with a baby and staff dont seem to care. Still waiting for staff to ring us which they obviously had no intention on doing so. Will not stay here again.

After reading reviews was worried but I can’t fault them. Everything was easy and access codes worked perfectly.

The reception lacked in knowledge of the local area. Also after we left they rang to say we hadn’t paid for parking which we had done on arrival. It would have been good to have a local map and a few pamphlets of the local area for tourists like us. Other than that the position was excellent and the room also excellent.

The room was great and the staff were very friendly and helpful. The only problem we had was that on the second night we were there our entry code for the front door didn’t work. If another couple hadn’t come along to let us in according to the recording on their after hours number we would have had to call a locksmith at our own cost.

Great location along the waterfront with secure parking. Plenty of room, but the one bedroom was not able to be closed off from rest of the apartment and the sofa bed not very comfortable.

Good location

was not homy