HOTEL LiVEMAX Yokohama Tsurumi

Room was clean however it was not bright enough. There is a supermarket nearby and many convenient store around.Jr and keikyu line less than 10 minutes walk.

I could only book smoking room even we don't smoke because of very attractive price. But, huge regret. I couldn't sleep & wake up few times during night due to strong smoking smell. Air freshener not enough

Buyer beware. No intent as advertised and tiny room wad painted charcoal color. Not recommended.

Was the only available hotel nearby but it was not a Family Hotel.

good experience, rooms a little small in size, but clean and very conveniently located near the Tsurumi JR line. Highly recommended.

Not a family vacation hotel

The double economy room was small but the window is openable and the included wired internet was excellent. There was a microwave in the room and there were vending machines with soft drinks, alcoholic drinks and cup noodles in the lobby. The coin-operated washing and drying machines were useful. Staff are friendly, they write things down in English if there is trouble communicating. I didn't try the restaurant.

Although the staff are nice, they cannot communicate in English at all. When we checked out, the concierge called a cab who was affiliated with the hotel who doesnt speak a single English word as well. Even though we clearly stated international departure area at Haneda airport he had us circle around the airport costing us 3x the normal taxi fare. We almost missed our flight! So be careful! Do not use the taxi affiliated with the hotel especially if u cant speak Japanese! The staff overall had no clue how to help us as well as the taxi cab they called. It wasn't a pleasant experience at all.

This is the second time I stayed here, but this time it seemed like there was a bit more penny-pinching. I would only get one towel, even though the reservation was for two. The cleaning staff never cleaned the sink (a hair ball was growing in the drain day-by-day). Staff downstairs also didn't seem as service-oriented, unlike the first time I stayed here.

The staff really did a great job helping our stay be as pleasant as possible.