HOTEL LiVEMAX Yokohama Tsurumi

It was good

値段相応それでしかないです。

The facility is very old. don’t feel very clean.

Location close to rail station. In an industrial looking area. Nice market and convenience stores nearby. Hotel dark and dated looking. Coin operated washer dryer near lobby on property. Small coffee shop on second floor. Free relatively fast Wi-Fi service in room but spotty connectivity outside room in rest of property. Typical small Japanese hotel. Single outlet on desk. Extension cord provided to use microwave and hot pot. Small refrigerator. Price is reasonable. Would recommend if traveling alone on business and want to stay somewhere economical, close to train yet very near Yokohama (3 stops away).

I reserved a non-smoking room for 3, but we received a smoking one. I told them to find us a new non-smoking room because we have health issues especially with pollutants. Right when we entered the room, it smelled as a smoking room. Not only they insisted that what they gave us was a non-smoking which was not, they dismissed my complaint and did not take responsibility. They told us it was only one night that we booked so they cannot change. I took photos of the room which shows the ashtray by the table. After that one night stay, we moved to our new hotel which was complete opposite of this hotel. On our way to the new place, we felt different. We all got sick, but my mom got it worst. After moving to a new hotel, we rushed her to the hospital. They even thought it was COVID, but her test was negative and her illness was due to the fact that we stayed in that room which can be proved by the doctor's findings. Our dream vacation turned into a nightmare of health issues and stayed in for the rest of our time here. We will not go back nor recommend this place. Unprofessional and Irresponsible staff, and unhealthy environment.

You get what you pay. If you’re doing a lot of sightseeing and just need a place to sleep then this is the place.

Dirty pillows, wifi and tv not functioning.

So dirty. Can not to stay there.

Very good the attention of the personal, nice hotel

This hotel accept same day reservation with good rate through Hotels.com. the staffs is very attentive although hardly speak English nor hear it. Room is adequate, bed is quite small even for two Asian. Have tv, fridge, microwave, hairdryer, hot water. Wifi is so-so, more faster though my mobile data packages. Located on good neighborhood and surrounding area. Great breakfast with lot of choice. After service is also splendid! They offer to keep my luggages there for free untill 4 pm even though I am going to store the luggages in coin lockers. Two thumbs for excellent service from front desk staffs.