Riad & Spa Esprit du Maroc

Such a lovely place to have found. Very close to the main area. Offers taxis right to the door and met by the great staff. Excellent introduction to the building and it’s facilities. Wonderful rooftop terrace where breakfast is served as well.

The riad itself is very nice on the inside, the rooms are extremely well-kept, clean and we have rose petals on our arrival. (Although this is romantic my trip was with a friend). The people who serve at the riad, meaning the ones who serve the breakfast and dinner are extremely friendly and nice, speak English and French and are very accommodating. The only two downsides to this place are: one the pool is not heated and is located in a shaded area, so no one can really use it, as the water is freezing cold. Second the location. In order to get to the riad you have to walk through an alley in the medina. For two girls walking alone this is not such a good idea. Be aware that to go in and out of the riad you will always have to go through this "underground" alley. If you are in a group of friends I think it's fine, but for women staying alone I dont recommend it.

My boyfriend and I were kicked out of our room at 1:30 in the morning. Apparently another couple was booked for our room and they were actually registered on the hotel system. This was Hotel.com's mistake, as they didn't pass our details onto the Riad, even though we had already paid. While that may be forgivable, the blonde French lady running the place did not provide us with any assistance. Unfortunately her Riad was full and she was only eager to get back to her own bed. She sent us away in a taxi to another hotel which she claimed "is a big hotel and they'd have space" - when in fact we arrived and the other hotel was completely booked. She didn't have the courtesy to call up to ask in advance. She was in hysterics and only concerned about herself. She didn't even bother to call Hotels.com (which is apparently protocol in events like this). She was extremely unsympathetic and kept saying its not her fault and she can't find us on the system. She literally did not care where we went so long as it was out of her Riad. She even had the nerve to tell us to come back on the 4th to 6th nights of our stay, when she'd have available rooms. She was so self-absorbed and completely unhelpful. For the next several hours we went from hotel to hotel looking for a place to stay. We found out that there was a conference in Marrakech that weekend, explaining why most hotels we went to were booked. She was very unprofessional and lacked basic human decency.

Hersey gayet iyiydi otel odası cok guzeldi yeri de old souk un içinde ulaşım taksiyle rahat

Nos dieron una habitación sucia porque no nos esperaban

Wir wurden von einem Mitarbeiter vom Taxi abgeholt, es waren ca. 800 m zu Fuss. Hinter der Tür verbirgt sich ein Kleinod. Das Haus ist sehr sauber, hat eine wunderschöne Dachterrasse,auf der man frühstücken kann. Die Mitarbeiter sind allesamt sehr freundlich. Das Frühstück ist einfach, aber gut, auf Anfrage gibt es auch Obst. Vorsicht vor der Haustür, es lauern Männer rum, die einem einen falschen Weg zeigen um dann abzukassieren. Navi ist sehr sinnvoll!

Accueil agréable dans un Ryad typique. Toutefois, l'accès est très compliqué et pas très sûr le soir. Le petit déjeuner n'est pas à la hauteur de la réputation que veut se donner l'établissement et les prix du restaurant (qui ne sont pas affichés) sont exorbitants au regard de la qualité. TAxi pour l'aéroport payé directement au RYAD sans reçu, ce qui a entrainé des difficultés avec le chauffeur. JE NE CONSEILLERAI PAS CE RYAD !

very lovely and in the old city hard to get to and carrying luggage from main road was difficult

No taxi service to hotel or in immediate vicinity. Isolated from main attractions. Very poor breakfast - rationed one cup of coffee - no tea. No tea making facilities in room. Restaurant very expensive compared to others in area - ie double the cost. Receptionist was lovely

パッケージツアーの延泊をして、ここだけ個人で手配しました。空港でのお迎えを提案されましたがマラケシュ内での移動のため断ってそのまま自力でたどり着きました。とはいえタクシーでは途中で降ろされ、リヤカーみたいなのに荷物を載せ替えてから迷いながらの到着です。事前にきちんとお願いすればわかりやすいところまで迎えに来てもらえたようです。 リヤド自体は何故ここが？というような場所なのに、入口のドアを開けたら別世界というようなステキなところです。設備も特に問題なく、快適でした。お湯も熱いのがちゃんと出ます。 スパも受けましたが、最初は全裸で途中でTバックの紙パンツを渡されます。嫌な人は水着とか持参してもいいかも。