Palazzo Pensionne

Overall our 4 days stay in this hotel was quite nice and lovely. Daily breakfast was delicious. Staff were really nice. Just that we dont have free bottled water which i know most hotels do gave to their customers but other than that i would love to return and stay again on this hotel the next time i will be back in cebu

I booked this hotel for my elderly parents to stay in while visiting in cebu. Apparently the room that I booked was located on the third floor. The staff, seeing that their guests were senior citizens, quickly checked if there was any available rooms on the ground floor and immediately offered it to them so that they need not climb the stairs. I'm really grateful for their kindness and great service to my parents!

Very quick check in, 5 mins after arriving we were in our room.Nice room, very clean, and large bathroom, nice friendly staff and goood breakfast.

Unassuming hotel with average amenities and breakfast options. Restaurant available to cook you even more options. Friendly staff a pleasant affordable stay. Bring your own soap and shampoo.

The stay was ok compared to the price,nice staff.

Would stay again and the staff are friendly. Close to most malls and the food was nice with really good pork adobo.

Good staff and nice room. stayed there a few times now and would go back again.

Short stay it was acceptable

I wanted to try this hotel because it is very affordable, the hotel is actually a pensionne, it is in a far location away from interesting or popular places. It is clean, has good space, has windows, the shower room was alright. The air conditiion was working well in the room, little noisy, there was flat screen tv with many channels, internet in the room was good.Once out of the room it is very hot in the corridors. Breakfast was nice and was plated to be ordered the night before. There was no fridge in the room, fridge could be provided in the room for a sum of money, i thought it was too much.

When I arrived at the hotel I was a bit taken back by the aesthetics of the place. There is an obvious disconnect between what the product is supposed to look like and what it actually is. However, after getting over the initial deficiencies in the decorum. One is soon raptured to a surprising level of comfort. I stayed there for 15 days, and I must tell you that the most outstanding feature of this hotel is the willingness to help by the staff. My room was very good I had no major complaints with the room, in fact I can't recall an issue with the room at all. Everyone was very helpful, from the security guard to the ladies at the front desk and also the ladies that served the complimentary breakfast each morning. There is a level of humility and warmth in their attitude, a kind of shyness that seem to be a trait found in the average Filipino during my entire stay. They made my stay a very pleasant one and I must give them a lot of credit for that. I've worked in the hospitality industry for more than 24 years. And so I'm very observant when it comes to basic comforts and services. I would definitely recommend Palazzo Pensionne to the budget-conscious traveler. The free breakfast is a little bit restrictive, but anyone with common sense should understand that if the word free comes before the word breakfast you really have nothing to complain about. The food was good and they were always on time. Yes I would definitely return, in fact it's already in the works.